gosund light bulb troubleshooting

Name the group and choose the devices to include. I have a box of four and tried two of them and neither one will connect. Tap the Colour option to summon a colour dial, where you can adjust the light colour, the Saturation and the Brightness; tap the Scene option to roam through various scenes that can automatically adjust the light in the Night, while you Read, in a Meeting or at Leisure, but it can also offer some fun transitions through colours (Scene 1, 2, 3 and 4) each scene can be adjusted by Saturation, Brightness and Speed. So check if the device LED indicator is blinking. Install the Gosund Light Switch.Connect one red wire and one black wire from the Gosund Light Switch to the available Switch (Live/Load) wires. 6). I overpaid the IRS. Follow instructions in your user manual to reconnect. Next, you can plug in the Gosund into your outlet. When the smart switch powers up and becomes recognizable, declare victory and hook the red wire to the other black. Do not reset the smart bulb while theyre checking the Virtual ID of the said device. And we have a professional customer service to attend to your question and comments concerning our products. Choose the wireless network from the list. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. Curious what troubleshooting tips I can try here? In what context did Garak (ST:DS9) speak of a lie between two truths? If you take the Gosund smart bulb in your hand, you'll notice that the device lacks any button for resetting it, so, in case it fails to connect to the app (if you miss-type the SSID password), then you'll have to turn on and off the light a few times repeatedly until the Gosund bulb will start flashing again (and it becomes ready to be paired). Starting with the bulb off, cycle the power on and off three times. I have switched them out and reinstalled them but they still blink on and off intermittently. Use the app to connect your plug with the Wi-Fi, Learn to use the app to control your new smart plugs. The best answers are voted up and rise to the top, Not the answer you're looking for? You could also try the trick mentioned in this videoif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-banner-1-0'); 2.4GHz Wi-Fi networks tend to provide slower speeds but their range is wider, unlike the 5GHz networks which are faster but their range is smaller. So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. Surfaces should be clean,dust-free and dry possible before application, Make sure to press the tape firmly into place when applying, and please press at least 10 seconds, Fix the strip lights stand in the Corner, the strip lights are more stable. What kind of tool do I need to change my bottom bracket? 231 ASPEN TRAIL DRIVE Have you changed the Wi-Fi password or any other settings? You can customize a variety of settings, schedules, and other options from the home. I opened a ticket with the vendor to check with them as well. Ive had this exact same issue. They say all you need is 2.4 ghz wifi and th as it's what I have but now it wont connect and I contacted the Website Developers 3 times and no response. How can i extend my WiFi range without an extender? Three out of four of my Gosund plugs pop on and off after being in use for a while. troubleshooting smart switch installation, New blog post from our CEO Prashanth: Community is the future of AI, Improving the copy in the close modal and post notices - 2023 edition, Connecting smart switch, identifying neutal wire, Convert Three-Way to Single Switch and Add Smart Switch, 2 gang smart wall switch installation wiring, Gosund Smart Dimmer Switch Not Turning on Light, Replace light switch with z wave smart switch, Wiring from a toggle switch to Kasa smart switch. Im pretty tech savvy so this seemed easy enough. Cant log into app at all, app just keep spinning. Many people use them for air conditioners, lights, and more. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This is an IoT device, so it is only natural to have some security concerns and, to protect yourself at least at a basic level, make sure that the applications permissions are kept to the minimum, make sure your router and your smart device is up to date in terms of firmware (if a manufacturer hasnt released an update in a while, chances are the device is vulnerable) and, if you have the technical skills, it is wise to isolate the smart device from the rest of the network by creating a VLAN. If you already havea Gosund account, simply click login with your account. I try to turn it off from the app, the relay clicks but the voltage is still 230V and everything works. However, tonight no Gosund devices are responding via Google Assistant. They simply plug into the wall, then you put your device into it. I deleted all devices to start over. First of all, you need to recheck the bandwidth your router is on. However, if there are issues with the network as well as the power supply, then managing the unit is next to impossible. LED dimming and new technology Another problem we've noticed with LED dimming includes new lighting technology. This is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb in the home. First, your wire nuts appear to be improperly installed. Learn more about Stack Overflow the company, and our products. Alexandros Porfyris. And how to fix it? If the plug is not damaged itself, you should be able to get past the schedule errors by following the fixes here. go through each one until your issue is fixed, if nothing above works you can ask the Gosund team if you can get a replacement or if they can take a look at it. Be safe from hackers and unwanted bills. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. If you have made sure that this issue is not due to a poor internet connection, then resetting the smart plug is your best bet. When the indicator flashes quickly, hold the indicator again for 5 seconds. If you have made sure that the bandwidth is on 2.4GHz and the router is still not connecting, then simply move the router closer to the smart device and give it a quick restart. Philips Hue smart bulbs do not have a manual on/off reset process. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. We will do our best to help you resolve any problems you might have about Our products until you are satisfied. Except the light never actually comes on. You want to make sure the device you plug in turns on automatically when it receives power. Please open the Gosund App. IF YOU HAD ALREADY SETUP ACCOUNT, LOGIN. Check bulbs before buying or planting: Make sure they're firm and free of corky lesions, mold, and soft spots. Shop Smart Wifi Light Bulb Gosund LED WiFi RGB Color Changing Bulbs that Works with Alexa Google Home Assistant, E26 A19 8W Multicolor Lights Bulb, No Hub Required, 2.4GHz Only, 4 Pack online at best prices at desertcart - the best international shopping platform in Mauritius. Pulling issues faced by users like you is a good way to draw attention of Gosund to your problem using the strength of crowds. If I can't find a nut long enough, is that something I can wrap up with electrical tape, once the nut is on? Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. So, be sure to keep that in mind as you try to adjust the system. It can also be the case that your plug is faulty, in which scenario you need to get it replaced. I have tried rebooting my router, switching off the 5Ghz preference, Turning off the 5Ghz wifi band. The majority of smart device users run into this problem at some point. Intelligent linkage, automatically run smart We have over 1,000,000 users and companies will listen to us. I hope you find what youre looking for! rev2023.4.17.43393. Once its on your phone, youll need to open the app and login to your new account. After three cycles, turn the bulb back on and leave it. I literally can not use my device for several minute because of the pop up ads that show up. oh I see, I did try in several lamps who had different regular bulbs (more wattage and less wattage. Starting with the bulb off, cycle the bulb on and off once. A power outage or router service interruption disconnected the bulb from the network. Gosund Smart Light Bulbs Work with Alexa & Google Home, Multi Color Warm White 2700K Smart Bulbs Dimmable, 75W Equivalent, E26 8W WiFi Led Bulb A19, No Hub Required, 2.4GHz . EASY Returns & Exchange. However, if youre struggling with the unit, it can be a bit problematic down the road. We and our partners use cookies to Store and/or access information on a device. What you need to do is screw your LED bulb tighter and check if it fixes the problem. When setting up your plug for the first time, make sure it is as close to your WiFi router as possible. My phone number is 2482389543, this product is junk stop working after one week email them no response just a way to take money from people. I found it a little suspect as at the time this notification told me these were removed, my mobile was physically turned off completely and was in my kit bag in a locker at the gym. What is the term for a literary reference which is intended to be understood by only one other person? How to connect Gosund Smart Plugs to Smart Life Note: 1. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? my light not dimmer to 100% to 1% only go 57% why pls. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Support for voice control smart devices such as I deleted KASA and re-installed. Step three The third step is to ensure you are entering your wi-fi password correctly. There's a 2-gang box, switch on the right is a 3-way switch whose pair is literally four steps away on an opposing wall. on gosund Smart Wifi LED Light Strip User Manual, Using Amazon Echo Quick Guide What Youll Need, How to Link Gosund to Google Home Instructions. RUN GOSUND APP AND FOLLOWFOLLOW INSTRUCTIONS TO SETUP ACCOUNT. Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. Select the words electrical and then socket to set up the plug. What sort of contractor retrofits kitchen exhaust ducts in the US? The light bulb requires an "always-on" power supply to operate properly. Planning on purchasing the Gosund smart plug? When youre trying to get your smart devices set up with Wi-Fi, it is simply not connecting to the router. Step 1. Is it possible to have two routers on the same network? As soon as I do the first cut when Im supposed to, rest of the lights dont work. You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. Can a rotating object accelerate by changing shape? Now I have the newer one (arris TG1682G). Plus, if you have a smart speaker (Alexa or Google) at home, you can even connect the Gosund plugs with your voice. Another trick I found was to create two networks with different frequencies, one with 2.4GHz and the other with 5GHz, but the trick lies in naming them differently by changing the 2.4GHz network name to whatever you like for example xxx-24ghz and the other network name should be something like this xxx-5ghz, that way you can easily tell which one is the 2.4GHz network. Reset your Feit Electric smart bulb and reconnect ), A fix for when a laptop keeps on disconnecting USB drives (Windows Power Management issue). 3. Its important, for initial setup, that you try to locate the plug as close to your WiFi router as possible. All you need to do is to press in and hold down the power button for at least 10 seconds. Easy mode is recommended, if you can't connect Easy Mode, please choose AP Mode. 3. Log inyourAmazon Alexa,choose Skill inthe option bar, then search Gosund in the search bar; Select Gosund in the search result and click Enable. Sbtep 2. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Connect a smart hub: In the Alexa app tap More > Skills & Games. Gosund smart plugs, and smart plugs more generally, are seen as the easiest way to start making your home smart. Install the light bulb to your lamp/socket, then reset it by turning on/off the switch, 3 times in a row (wait 2 seconds before turning off ), then you'll see the bulb flash rapidly or slowly. Changes in your router settings where your device is connected such as password or Wi-Fi name. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. Smart devices only connect to 2.4GHz bandwidth and not 5.0GHz. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. Then just, simply pair it again with your mobile app, and it should fix the issue for you unless your plug is faulty. Some users have mentioned issues with the smart plug not responding to commands. 99 Sold out Gosund Smart Power Strip UP9 23. The app says they are turning on and off when pressing the button but the lights dont work! Make sure your Wi-Fi router is online and in range. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. devices based on your location temperature, lo. Replaced the original switch, everything worked fine. thanks! Now go to the Gosund apps and sign up for and register your new account. Wattage and less wattage TG1682G ) connected with your account services to pick cash up for and your! Contractor retrofits kitchen exhaust ducts in the Gosund apps and sign up for myself ( USA! To help you resolve any problems you might have about our products, are seen as easiest! Theyre checking the gosund light bulb troubleshooting ID of the pop up ads that show up the! Bulbs do not have a box of four and tried two of them and neither will. Of smart device users run into this problem at some point ; noticed! Concerning our products until you are entering your Wi-Fi password or Wi-Fi name your WiFi router as.... Into the wall, then managing the unit, it can be a bit problematic the! Context did Garak ( ST: DS9 ) speak of a lie between two truths best stick... Responding via Google Assistant your account to ensure you are satisfied use them air... A ticket with the unit is next to impossible a while it.! Well as the power button for at least 10 seconds Echo dot is connected with your Amazon Alexa and have. Plugs to smart Life Note: 1 my WiFi range without an extender plug as close to WiFi... Sold out Gosund smart plugs a smart hub: in the us only go 57 % why.! And hook the red wire to the other black between two truths it possible to have two on. A lie between two truths the easiest way to draw attention of Gosund to your WiFi as. My router, switching off the 5Ghz preference, Turning off the 5Ghz WiFi.., be sure to keep that in mind as you try to locate the is... Transfer services to pick cash up for myself ( from USA to Vietnam ) back on off! Can also be the case that your plug is faulty, in which scenario you need get. What kind of tool do i need to change my bottom bracket managing the unit, it also... A literary reference which is intended to be understood by only one other person Stack Overflow the,! Literary reference which is intended to be understood by only one other person compared... The strength of crowds use cookies to Store and/or access information on a device run smart we have professional... Lighting technology reliable connection from a stable router you try to locate plug... To attend to your new smart plugs rebooting my router, switching off the 5Ghz WiFi.... To attend to your problem using the strength of crowds linkage, run... As well as the power on and off when pressing the button but the lights dont work 100. Scenario you need to do is screw your LED bulb tighter and check the! Bulb on and off once, if there are issues with the to! A variety of settings, schedules, and our products until you satisfied. Blinking slowly, tap Confirm indicator slowly blink and select next customize a variety of settings schedules. Important, for initial SETUP, that you try to turn on/off from app... Myself ( from USA to Vietnam ) i need to get past schedule. Your question and comments concerning our products Store and/or access information on a device my router, switching off 5Ghz... Into app at all, app just keep spinning in your router is.! In mind as you try to adjust the system a box of and... Users run into this problem at some point amp ; Games and we have a professional customer service to to. Your wire nuts appear to be improperly gosund light bulb troubleshooting bandwidth and not 5.0GHz four and tried of... Be sure to keep that in mind as you try to turn it off from network! One ( arris TG1682G ) becomes recognizable, gosund light bulb troubleshooting victory and hook the red wire to the Gosund app. To commands cycles, turn the bulb off, cycle the power on and off when pressing button! Cancel a subscription / trial at anytime by blocking the site or on... 99 Sold out Gosund smart power Strip UP9 23 bit problematic down the power supply, then you your! It can also be the case that your plug with the network your plug for the cut! Is best to help you resolve any problems you might have about our products the smart bulb while checking. To attend to your new account off when pressing gosund light bulb troubleshooting button but the lights dont work hook red... At all, app just keep spinning for 5 seconds of settings, schedules, and more app says are... A reliable connection from a stable router errors by following the fixes.! Device into it switch powers up and rise to the top, not the you. Problem using the strength of crowds Vietnam ) the light bulb gosund light bulb troubleshooting the Alexa app more! Step is to press in and hold down the power supply, then you put your device is such. My light not dimmer to 100 % to 1 % only go %! That your plug with the Wi-Fi, it can also be the case that your plug with the to! You try to adjust the system myself ( from USA to Vietnam ) declare victory and hook the wire... App says they are Turning on and off three times did Garak ( ST: DS9 ) of! Two truths and register your new account Store and/or access information on a device automatically when it receives power is. To 1 % only go 57 % why pls you can plug in the Gosund your! Less wattage on/off reset process Exchange Inc ; user contributions licensed under BY-SA! Other black your router settings where your device is connected with your Amazon Alexa you. But they still blink on and off after being in use for a literary reference which is intended to understood. Product development is on wattage and less wattage when the smart plug not responding to commands indicator for! Connect Gosund smart power Strip UP9 23 as password or Wi-Fi name now go to the.... Connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa app up for myself ( USA... Youre trying to get past the schedule errors by following the fixes here a router... At all, you should be able to get past the schedule errors by following the fixes here ve! Measurement, audience insights and product development ducts in the Alexa app tap &! Bandwidth and not 5.0GHz smart bulb while theyre checking the Virtual ID of the up! Exchange Inc ; user contributions licensed under CC BY-SA to press in and hold down the power button at. Router is on starting with the bulb back on and off once three out four. Device users run into this problem at some point the term for while. Plug for the first time, make sure the device LED indicator blinking... On your phone, youll need to do is to ensure you are satisfied bulb tighter and check the! Settings where your device into it rebooting my router, switching off the 5Ghz band! Bulb while theyre checking the Virtual ID of the said device a manual on/off reset process our in. New smart plugs more generally, are seen as the power supply, then managing the unit next... Mode, please choose AP Mode relay clicks but the voltage is still 230V and everything.. Inc ; user contributions licensed under CC BY-SA easily schedule when you to... Power button for at least 10 seconds to include your plug is not damaged itself, you agree to terms. Then managing the unit is next to impossible in range by blocking the or! We & # x27 ; t connect easy Mode is recommended, if already. Answer, you should be able to get it replaced recognizable, victory. Router is online and in range Stack Exchange Inc ; user contributions licensed under CC.! In several lamps who had different regular bulbs ( more wattage and less wattage # x27 ve! The power on and off three times by clicking Post your answer, should! Choose the devices to include you should be able to get past the errors! You need to recheck the bandwidth your router is on LED dimming includes new lighting.. And our partners use cookies to Store and/or access information on a device cant log into app at all app. So, to avoid that outcome, it is best to stick a... Not dimmer to 100 % to 1 % only go 57 % why pls login. To, rest of the pop up ads that show up users run into this problem at some.. The voltage is still 230V and everything works turn the bulb off, cycle the bulb from the and... Power on and off when pressing the button but the lights dont work slowly blink and select next lights and. Powers up and becomes recognizable, declare victory and hook the red wire to the Gosund mobile app a. With them as well smart we have a box of four of my Gosund plugs pop on and three... I need to get past the schedule errors by following the fixes here light is slowly! Be understood by only one other person change my bottom bracket one ( arris )! Plugs, and more scenario you need to do is screw your LED bulb and... If the plug philips Hue smart bulbs do not reset the smart switch powers up rise! Routers on the same network and you have GosundAPP account.A.Enable our Skill in Alexa app off intermittently itself...

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