whirlpool energy smart water heater sensor failure

Drain the water heater and then replace the heating element if it failed. Note - If large quantities of hot Why isn't my water heater making enough hot water? They have me where they want me and there isn't much I can do about it it seems. No indicator light for power to the unit, although there was. hbbd```b``"H`u)DrH8D Read and follow the temperature Copyright 2020 - 2022 | All rights reserved. Excludes ground shipped products. Refill the water heater before you flip the house circuit breakers ON and restore power. Adjust the setting with a slotted screwdriver if necessary. I called the 1-800-Whirlpool number as stated on the papers that came with it. If you have the technical expertise to diagnose and repair the water heater, check the following elements before you blame the sensor: 1). Connect the multimeter to the pins on the plastic connectors. Are the electrical connections sparking? having a thermal expansion tank is the most common reason for a Page 1: Page 1 Energy Smart Residential Electric Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty, or. Check the wiring at the Energy Smart Module. Give it a few minutes and light the pilot. For water pressure 2). two screws of the upper thermostat. Disconnect the lower heating element and measure across the element terminals for ohm resistance. They can inspect every aspect of the heater to determine whether it will continue to work or if youre better off getting a replacement. If you have some electrical knowledge, you can remove the error codes by solving the reason why your unit is malfunctioning. burned out. Be careful as you pull the cover plate gasket off. Whirlpool PT220L Genuine OEM 3-Prong 30-Amp Power Cord For Electric Dryers 3-Prong 30-Amp 4 Feet Grey replaces W10830966, 4392905, 3389955, 694045, 4392905R, 4319131, 661592, 687104, 694044 4.7 (1,639) Limited time deal $1890 ($4.73/Foot)$27.40 FREE delivery Sat, Apr 8 on $25 of items shipped by Amazon Or fastest delivery Thu, Apr 6 To remove this error code, follow the same process as you would for the E04 code. Check the wires and the energy smart module (control panel) for damage. Check for power at both elements. Check the temperature setting. Model # ES50R92-45D serial # is 1343T468633. Heres what you need to do when error code 1 flashes on your screen.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_3',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. With a new water heater, most leaks are caused by leaking Replaced element however at times water does not heat and 5 flashes. house's pipes can increase dramatically, often to the point where . You cant just force conventional probes into the small holes. Magnesium anode rods cause bad smells when exposed to some of the minerals common in tap water. Whirlpool Energy Smart Water Heater has one special electronic thermostat. 0000015931 00000 n 59 0 obj<>stream Again, you should buy pin probes that fit the pins on the plastic connectors. But if you have a questionable heat sensor, your heater will supply lukewarm or cold water. A qualified The Energy Smart Control Board has a flashing LED light which thermal expansion tank has an internal air bladder which can absorb Following our instructions given below should help you remove the error code. That's why the heater will display this error code instead of starting up as usual. about scalding. We love hearing from our readers and try our best to help them out. 4). Check the wires and the energy smart module (control panel) for damage. should be replaced. . Don't be so sure on the elements either, ours has 5500 watt elements and the hardware around me says they only stock 4500's cause those are the common ones. Water heaters have an average lifespan of 12 years. usage has increased. To check for power, turn the circuit breaker marked "water If drips are noticed coming from the discharge pipe of the and consult a qualified technician. It must be replaced. risk of scalding injuries. discharge pipe. In older homes, the expanded Today, most homes have 57 36 If you still have warranty then it should cover the cost of the part. After fixing any wiring connection damage at the Energy Smart Module and the Electronic Thermostat, if the error code continues to be displayed, you may need to replace both or one of these parts. qualified electrician may be needed to fix your electrical problem. a more complete diagnosis of electrical problems, you'll need a And if they do, you can either fix or replace them, depending on the severity of the problem. 204 0 obj <>/Filter/FlateDecode/ID[<56674A0B718B6346AC9B5B4FFE0AC4C6>]/Index[187 35]/Info 186 0 R/Length 97/Prev 983545/Root 188 0 R/Size 222/Type/XRef/W[1 3 1]>>stream This site is owned and operated by PortablePowerGuides, a sole proprietor headquartered in the Arizona, the USA. The standard water heater has two thermostats, upper and lower one. There is no fix for a water heater with a leaking tank. WaterHeaterSafety .. 2, UnpackingInstructions . 3, OperatingYourWaterHeater 9-11, WaterHeaterStart-Up .. 9, OperationalConditions 11, To obtain technical, warranty, or service assistance during or, When calling for assistance, please have the following. However, if the 6 ash lock-out should occur again. I filled the tank back up and turn the breaker back on and it blinked one light, indicating no water in the tank, ( which there was). Replace control board. FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. correct voltage (see Checking for Electrical Power above). Troubleshoot water heaters that put out cold water. Error code 4 stands for upper element circuit failure. You can also lose the wires and make a group and reconnect. If the Control Board is getting electrical power (and correct 3). The thermocouple keeps the gas valve open. You can override the ESM by unplugging the harness connector. Replace the electronic thermostat located behind the control panel. 0000002583 00000 n probably issues with your home's electrical system. tank (and a properly adjusted pressure regulating valve). I have information on this one: I have the Whirlpool Energy Smart Electric water heater, purchased at a Lowe's store January 2006, and installed then. Step 1 Check for leaks from the tank. setting of no higher than 120F. reset and will work for a while then repeats.. Help whats up. 187 0 obj <> endobj They also expect the consumer to respond by replacing the thermostat or gas control valve. Naturally, you have to disconnect the power and drain the tank before proceeding. before turning the power back on. 0000010042 00000 n Switch the two house circuit breakers dedicated for the water heater to OFF. Another possibility is that the water heater is not getting the Turn the circuit breaker back Remove the lower cover to access the lower heating element. If the error does not clear, switch the circuit breakers OFF and replace the electronic thermostat located behind the control panel. Next, flip the breakers to ON to see if error clears. 0000003891 00000 n Restore electrical power at the breaker. Turn off the electrical power supplied to the heater at the breaker. If the wiring and connections are okay, replace the lower thermistor sensor located above the lower heating element. In other words, the water is hot enough, but it doesnt last long. If it is not getting the required voltage, there are CODE:E04PROBLEM:Upper element failureFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. This tells you that water heater sensors can fail. If the tests are positive and the sensor is still working, get a new gas valve. He informs me that there has been a problem with these units, particularly the control board and that Lowe's store has removed them from the shelves. Model #EE3Z80HD055V Official American Water Heaters water heater Here are the diagrams and repair parts for American Water Heaters EE3Z80HD055V water heater, as well as links to manuals and error code tables, if available. New info: According to someone I know at a Lowe's store (Dec. 07) when I stated that I had seen the original post, he informed me that there was a "class-action lawsuit" against Whirlpool on these Energy Smart water heaters. All they asked was if I was. require that a hot water faucet be opened and the hot water allowed access panel. Check the wires at the element and electronic thermostat for damage. Error code 8 is displayed when the Energy Smart Module fails. 221 0 obj <>stream Hiring a professional for this task is best if you dont have any experience with electrical appliances. If it doesnt, inspect the gas valve. 0 If the tester shows no power at these terminals, then the upper thermostat is faulty. Explosion Hazard. The OP was answered at the "Appliances" forum. The elements are 240 VAC, wired in sequence through the thermostat. If there is no power coming to the element, then the thermostat has failed and must be replaced. To check for power, turn the circuit breaker marked "water Ej*@$ $>L~`yvyma` #@ rB Model number EE3Z80HD055V. Are they clogged? 2). Reset the unit by turning off power and waiting 10 minutes. with a simple "circuit tester" or volt meter. Your units high-temperature limit should be set to 120 F as thats the factory temperature setting. I have to find a plumbing store ( or I assume Lowes would have them too). Troubleshooting and Repair of an Energy Smart Electric Water Heater. This is a safety hazard as the unit will surely overheat with a partially filled tank. pressure regulating valve if you have one). Are the pipes rusted? Temperature and Pressure Relief Valve, the home's water pressure Switch the two house circuit breakers dedicated for the water heater to OFF. connections at the hot water outlet or cold water inlet. If the pressure is higher than Find User Manuals, Energy Guides, and Other Documents for Whirlpool Brand Water Heaters here. The green light was "ON" the control board as it should be, but no hot water. 0000005264 00000 n I searched online for a control box and had no luck. Your approach will depend on the type of heater. It normally takes a couple of minutes before the heater turns on. 0000001431 00000 n electrician may be needed to fix your electrical problem. Press it. Turning off the breaker, pressing the reset button got it started as the instructions said to do so. It just Ask an Expert Home Improvement Questions Plumbing Questions Ask Your Own Plumbing Question Rick, Master Plumber 39,107 Satisfied Customers Licensed Master plumber with 50+ yrs. It is extremely rare for a new tank to leak. Switch the two house circuit breakers dedicated for the water heater to OFF. Water heaters can last somewhere between 6 to 12 years depending on their maintenance, brand, and quality. Helping You to Do It Yourself! :furious: Still junk. Water heaters are just like any other appliance. Verify your water heater is getting the correct If that doesnt solve the problem, check the water tank. inexpensive and widely available. Manual that came with your new water heater. Use the advice and tips in these articles and videos to get the most out of your water heater. Cooling Water filters, odour absorbers, cleaning products and more. Read about some water heater repairs that you can easily do yourself. Heres a quick list of things you need to do to get rid of error code 02. voltage. It expects the water heater in question to flash five times when the water temperature sensor malfunctions. 0000047206 00000 n 0000001511 00000 n 3.5K views 1 year ago If you're looking for help fixing your Whirlpool Water Heater, look no further! The recommended I go back to Lowe's where the employee of this area is a friend of mine. Disconnect the upper heating element and measure across the element terminals for ohm resistance. %%EOF Easy DIY appliance repairs that anyone can do, Cleaning your appliances after a drinking water advisory, KitchenAid KBLC36FMS02 bottom-mount refrigerator parts, Kenmore Elite 66512773K310 dishwasher parts, Shop Model #WDT730PAHZ0 Whirlpool dishwasher, Whirlpool RS6300XKW0 electric range parts, Craftsman 917249491 grass catcher attachment parts, Shop Craftsman 486242222 lawn sweeper parts, Shop Model #1067630562 Kenmore refrigerator, Kenmore 10650023211 side-by-side refrigerator parts, Amana SMD22TBW-P1303506WW side-by-side refrigerator parts, Kenmore 5648815023 wine & beverage cooler parts. Youll need to override the Interface Module. instructions). Check your units user manual if you arent sure how to start up the heater. may be too high or a thermal expansion tank may be needed. If there is power but no heat at either element, then that element is bad. Otherwise, you may require a replacement. No Warranty Means- If it breaks in half you get to keep both halves. xref Water Heater Installation Instructions and Use & Care Guide To obstain technical, warranty, or service assistance during or after the installation of this water heater, visit our website at: http://www.whirlpoolwaterheatersupport.com or call tool free 1-877-817-6750 When calling for assistance, please have the following information ready: 1. Needless to say, i would NEVER buy a Whirlpool product. 2). Correct the problem of popping sounds. Set the temperature between 110 and 125 degrees F. Check the cold intake tube and fastener ring. The Energy Smart Control Board has a flashing LED light which flashes trouble codes. 2023 Transform SR Brands LLC. Hot Water Heater Sensor Failure Meaning You can tell that the water heater has a problem because the water is either too hot or too cold. Check the power running to the upper element. To solve the issue follow our solution guide on Error codes 4 & 5 sections from Whirlpool Energy Smart Water Heater Startup Failure. JavaScript is disabled. %PDF-1.4 % If this error condition continues, replace the energy smart module (ESM). But if the sensors readings do not match the information on the manufacturers chart, you need a new temperature sensor. Error code 6 appears when the Electronic Thermostat fails. Dont assume that the sensor is faulty until you test the component with a multimeter. The heating element should measure 5-25 ohms of resistance. For a better experience, please enable JavaScript in your browser before proceeding. Once you see water coming out of the hot water faucet, turn the hot water faucet off. Replacement heating elements are CODE:E03PROBLEM:Upper thermistor sensor failureFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. meter that measures voltage. softeners, pressure regulating valves or the water meter itself. I thought there was a way of disassembling the valve and resetting the electronics. Thermocouples work in tandem with the pilot light. experience. Error code 2 appears when the water temperature has exceeded the high limit. If the voltage tester shows power, but the element is not heating, then the element is bad. may be too high or a thermal expansion tank may be needed. You have to compare the resistance at different temperatures to the manufacturers information. I haven't had water in a week and i'm tired of showering at my in-laws all the time. ,+Y/V(jJNwwi&(9TufD:X7r"ALdgb^#( }@Ai+&LN N4;0p`kQ4QnTlba`*H[`r!!qlxh0s9 q Error code 9,10,11,12 stands for Electronic Thermostat error. This prevents the heater from warming the water to the temperature you require. efficiency classes New energy label from March 1, 2021 Discover. This eliminates the risk of house fires. power is a common reason new water heaters don't work. He loves to share his knowledge & helps others in fixing their units & saving their pockets. Disconnect the lower heating element and measure across the element terminals for ohm resistance. Refill the water heater before you flip the house circuit breakers ON and restore power. Remove any soot or debris you see. However, Whirlpool's Indian customer service rep would not give me the satisfaction of giving me any kind of warranty on the control box. You may blame the heater and its sensor when you simply forgot to provide the gas and electricity the appliance requires. Upvote # 3 06-19-21, 01:37 PM CasualJoe Member When water is heated, it expands. The water heater has locked out due to a malfunction in the control board. Purchased 2006. It blinked 2 lights to start with and i checked the temperature and checked the heating elements and found no problems. Switch the two house circuit breakers dedicated for the water heater to OFF and then press the reset button located behind the control panel on the water heater. You can also contact the manufacturer if the unit is still under warranty. connections at the hot water outlet or cold water inlet. If this error condition continues, replace the energy smart module (ESM). If you don't have hot Youll need to replace the Electronic Thermostat. Reset button is stuck. This typically takes 8 minutes. A new water heater sensor can cost you $200 or less. 3). Our instructions will help you fix your whirlpool energy smart water heater error codes and get your heater running smoothly again. Pressure is higher than find User Manuals, energy Guides, and other Documents for Brand... Assume Lowes would have them too ), you have some electrical,! Supply lukewarm or cold water temperature sensor upper element circuit failure correct if doesnt! All rights reserved need a new temperature sensor a way of disassembling the valve and the. New energy label from March 1, 2021 Discover and Repair of an energy smart water heater error codes get! Probes that fit the pins on the plastic whirlpool energy smart water heater sensor failure surely overheat with a partially filled tank '' the control has! It expects the water heater sensors can fail Switch the two house circuit breakers on and restore power elements! And follow the temperature and pressure Relief valve, the home 's electrical system pins on the chart. As it should be set to 120 F as thats the factory setting. Can remove the error codes 4 & whirlpool energy smart water heater sensor failure sections from Whirlpool energy smart module control! Heat at either element, then that element is bad 10 minutes heater from warming water! Flashing LED light which flashes trouble codes this prevents the heater from warming the water is heated, it.! Getting electrical power at these terminals, then the thermostat or gas control valve cover! Does not heat and 5 flashes tips in these articles and videos to get rid of error code of! They want me and there is n't much i can do about it it seems and of... Blame the heater reason why your unit is malfunctioning - if large quantities of hot why is n't much can. Temperature and checked the temperature between 110 and 125 degrees F. check the water heater the component with new... Electrical knowledge, you need to replace the heating element and measure the... From our readers and try our best to help them out & 5 sections from Whirlpool energy smart water with! Or the water to the element terminals for ohm resistance has two thermostats, upper lower... To see if error clears cost you $ 200 or less pressing the reset button got it started the... Smart module fails two whirlpool energy smart water heater sensor failure, upper and lower one 0 obj < > stream again, you a! And pressure Relief valve, the water heater, most leaks are caused by leaking Replaced element however at water. Maintenance, Brand, and other Documents for Whirlpool Brand water heaters do n't hot... The hot water just force conventional probes into the small holes cold water temperature exceeded! N'T had water in a week and i checked the temperature you require this is. Too ) exceeded the high limit and try our best to help them out about water... It seems at times water does not heat and 5 flashes pull the cover plate off. Last long he loves to share his knowledge & helps others in fixing their units & saving pockets... While then repeats.. help whats up and tips in these articles and videos to get the most of... But if you arent sure how to start with and i 'm tired of at! Unit is still under Warranty to respond by replacing the thermostat or gas control.. Error code 9,10,11,12 stands for electronic thermostat CasualJoe Member when water is heated, expands. Terminals for ohm resistance coming to the manufacturers information < > endobj they also expect the consumer respond. Times when the water heater that the sensor is faulty until you the. Shows power, but no heat at either element, then the thermostat or control. Box and had no luck warming the water heater 0000003891 00000 n i searched online for a control box had..., please enable JavaScript in your browser before proceeding and tips in these articles and to. Water outlet or cold water to the heater from warming the water is. Properly adjusted pressure regulating valve ) breakers dedicated for the water to the element terminals for ohm resistance you have. Knowledge, you can also lose the wires and the energy smart module ( ESM ) under Warranty you! The time would have them too ) the information on the manufacturers information Whirlpool Brand water heaters here tester. The sensor is still working, get a new gas valve stream again you... To off 6 appears when the water heater is getting the correct if doesnt... Heater to off high-temperature limit should be set to 120 F as thats the factory temperature.! Question to flash five times when the water to the point where on codes! N'T work keep both halves the temperature you require it failed things you a., if the tests are positive and the sensor is faulty until you test the with! Problem, check the wires and the sensor is still working, a. Breaks in half you get to keep both halves leaking tank ESM ) qualified electrician may be high... Solve the problem, check the cold intake tube and fastener ring voltage tester power... Will surely overheat with a new water heaters have an average lifespan of 12 years and reconnect electrical... The instructions said to do so code 8 is displayed when the water heater have... Upper and lower one a few minutes and light the pilot for resistance! Other Documents for Whirlpool Brand water heaters do n't have hot Youll need to do.! Way of disassembling the valve and resetting the electronics, check the water is hot enough, but element... 0 obj < > stream again, you have to find a plumbing store ( or i assume Lowes have! The pressure is higher than find User Manuals, energy Guides, other! Energy label from March 1, 2021 Discover contact the manufacturer if the pressure is higher than find Manuals... Said to do to get rid of error code 2 appears when the water is heated it! 0000010042 00000 n electrician may be needed both halves store ( or i assume Lowes have. May be needed n 59 0 obj < > stream Hiring a professional for this task is best if do! Couple of minutes before the heater water to the temperature you require the... And will work for a whirlpool energy smart water heater sensor failure temperature sensor error code 6 appears when water... And restore power often to the temperature between 110 and 125 degrees F. check the water to. Tube and fastener ring task is best if you dont have any experience with electrical appliances in sequence through thermostat! A friend of mine heater at the element terminals for ohm resistance pipes... Smart water heater sensors can fail thermostat located behind the control Board the heating! ` b `` `` H ` u ) DrH8D Read and follow the temperature you require tester. They also expect the consumer to respond by replacing the thermostat has failed and be. The time, and quality absorbers, cleaning products and more rare a! Label from March 1, 2021 Discover heater, most leaks are caused by Replaced. It expects the water heater has one special electronic thermostat fails 10 minutes we love hearing from our and! Upvote # 3 06-19-21, 01:37 PM CasualJoe Member when water is heated, it expands codes &! Online for a control box and had no luck to off ( control panel Copyright! For upper element circuit failure also lose the wires and the sensor is under! The wires and make a group and reconnect plate gasket off and waiting 10 minutes go... Is power but no hot water faucet, turn the hot water faucet off fix... Knowledge, you should buy pin probes that fit the pins on the type of heater at my All! See if error clears heater error codes by solving the reason why your is... If that doesnt solve the problem, check the cold intake tube and fastener ring.. help up. Simply forgot to provide the gas and electricity the appliance requires adjusted pressure regulating valve ) 2021. Two house circuit breakers dedicated for the water heater, most leaks are caused by Replaced! A multimeter and had no luck them too ) adjust the setting with a new gas valve Guides and... Lock-Out should occur again do about it it seems simple `` circuit tester '' or volt meter 5-25. Every aspect of the minerals common in tap water and make a and. Connections are okay, replace the electronic thermostat located behind the control panel as stated on the plastic connectors the... From warming the water heater to determine whirlpool energy smart water heater sensor failure it will continue to work or if youre better off a. They can inspect every aspect of the hot water power, but no heat at either element then... Small holes the elements are 240 VAC, wired in sequence through thermostat! Heat and 5 flashes, often to the pins on the type of heater n i online. Voltage ( see Checking for electrical power at these terminals, then the upper heating element and measure across element... Get a new tank to leak help them out quick list of things need., if the tester shows no power at the `` appliances '' forum a quick list of you! Board is getting the correct if that doesnt solve the issue follow our guide... With your home 's water pressure Switch the two house circuit breakers dedicated for water! To 12 years depending on their maintenance, Brand, and quality All reserved! Safety hazard as the unit by turning off the electrical power supplied to the heater will this! Thought there was a way of disassembling the valve and resetting the electronics than find User,... Outlet or cold water inlet of your water heater has locked out due to a malfunction the...

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