which of the following statements about communication competence is true?
I'm sorry. On the other hand, although there are numerous rules and norms associated with nonverbal communication, we rarely receive explicit instruction on how to do it. Were all imperfect and fallible, and if we expect to be perfect communicators after studying this, then were setting ourselves up for failure. Levels of communication competence include unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. When Kim Kardashian ends words with a low guttural rumble, she is using what form of paralanguage? A)climax After all, youve spent many years explicitly and implicitly learning to communicate. During the course of the argument, Chelsea reveals that she is upset with David because he spends too much time at work and not enough time with her. D)The unknown area A)Ad hominem a. B)Selective listeners B)Slang E)Humor, You tell a friend, "You must be busy. C)Withholding E)biological. Julie is having a conversation with her mom. D)synchronic Not everyone has the same athletic, musical, or intellectual ability. If you start these things now you will be primed to take on more communication challenges that will be presented throughout this book. C. competent communicators understand that communication will not solve all problems C)a statement of preview D)Persuasion B)value People from an uncertainty-accepting culture would be more likely to __________. B)Direct aggression They specifically wished that more people would speak English and were troubled by the strangeness of French cuisine. See Answer Question: 1.- C)argumentum ad verecundiam In terms of physiology, age, maturity, and ability to communicate affect competence. C)increasing audience comprehension E)People remember most of what they hear. Jeff does not like parties and would prefer not to go. This is only the second meeting they've had since they first met three weeks ago. C)should be visually interesting and as neat as possible To help colleges and universities develop curriculum and instruction strategies to prepare students, the NCA has defined what students should be able to do in terms of speaking and listening competencies by the time they graduate from college: These are just some of the competencies the NCA identified as important for college graduates. E)Task-oriented, "Deserter," "Dominator," "Recognition Seeker," and "Aggressor" are all examples of __________. Getting Started on Your Road to Communication Competence, The Getting Competent boxes throughout this book are meant to help you become a more confident and skilled communicator. ___________ is the inability or unwillingness to express thoughts or feelings in a conflict. True. a. A)fact E)Negotiate a solution. B)evading the question In terms of psychology, a persons mood, stress level, personality, and level of communication apprehension (level of anxiety regarding communication) affect competence (Cooley & Roach, 1984). A)To deflect attention from your speech B)knowledge and attitude C)dysfunctional roles D)explainers C)simple classification Priem, J. S., and Denise Haunani Solomon, Comforting Apprehensive Communicators: The Effects of Reappraisal and Distraction on Cortisol Levels among Students in a Public Speaking Class, Communication Quarterly 57, no. C)Interaction Appearance Theory B)Cocultures are both part of and exist alongside the larger culture. Becoming a more mindful communicator has many benefits, including achieving communication goals, detecting deception, avoiding stereotypes, and reducing conflict. Think of a person you know who you think possesses a high level of communication competence. Standard 2 An educator maintains competence regarding his or her professional practice inclusive of professional and ethical behavior, skills, knowledge, dispositions, and responsibilities C)ability and attitude C)space E)facework, The ability to re-create another person's perspective and experience the world from the other's point of view is known as __________. A)beginning and ending C)Holding hands CA includes multiple forms of communication, not just public speaking. D)value relational harmony and indirect expression D)time B)"Are you okay? A)ad hominem Which skill will be most useful for you in academic contexts? First, challenge yourself to see the value in the study of communication. Be open-minded about anothers point of view. E)Bystander, __________ are used in market research by sponsoring organizations to survey potential users or the public at large regarding a new product or idea. C)space Getting integrated: Evaluate your speaking and listening competencies based on the list generated by the NCA. D)maintenance roles What communication characteristics do they have that you might want to have yourself? Strolling around the park, you decide to sit down and rest on a park bench. C)stereotyping e. Communication is not simple. Which expert would be most likely to be perceived as credible, and why? B)Make a date to discuss. You don't want him to have a poopy on the floor. Do you think people should engage in behaviors they find morally or ethically wrong? B)self-serving bias After reviewing the contributions, though, it's clear that the project is not coming together. D)It takes longer to reveal personal information in online support groups. Kacie took this to mean that Taylor had had too much to drink, whereas Julia had meant that he was very wealthy. Which nonverbal function is Dolores using? Discuss strategies for developing communication competence. Which statement is TRUE about women's nonverbal communication compared to that of men?They smile more. D)Charisma B)consensus What anxieties do you have regarding communication and/or public speaking? So, to get started on your road to competence, I am proposing that you do two things. C)Jane's father asks her to clean her room and she ignores him completely. We will learn more about speaking anxiety in Chapter 12 Public Speaking in Various Contexts. Many students note that some of what we learn in communication classes is common sense. I agree with this observation in some cases but disagree with it in others. In order to put that commonsense knowledge to competent use, we must have a more nuanced understanding of how conflict and interpersonal communication relate and know some conflict management strategies. B)Reducto ad absurdum Since then everyone has been enthusiastically working on their own to complete assigned tasks. D)65 percent C)50 percent D)reflective response Robert N. Bostrom (Beverly Hills, CA: Sage, 1984), 259. B)Focus groups C)distance D)direct communication Cognitive competence can also be developed through instruction. E)Facilitative, According to the textbook, which of these would be a good source of high-interest, up-to-date information? E)negation. A)Relative When we say that we create reality through communication, we mean: Which of the following statements is true about competence? Which of the following would be the most effective supportive response in this situation? "Data show the Earth is warming at a rapid rate." B)speak only to the person he or she is with A)evaluative The CEO intentionally uses a vague term for "layoffs," while the department head is direct. B)announcing a specific purpose A)"Don't worry. Sarah angrily replies, "If that's what you want to do, its fine by me." C)Public speaking The primary focus has been on competencies related to speaking and listening, and the NCA notes that developing communication competence in these areas will help people in academic, professional, and civic contexts (Morreale, Rubin, & Jones, 1998). A)Communication competence is a trait we either possess or lack. E)develop positive in-group attitudes. B)Size D)pretend to understand when you have difficulty doing so One way to progress toward communication competence is to become a more mindful communicator. C)Character b. is a way of discouraging arrogance among the !Kung. B)intergroup anxiety Which of the following categories of statements reflects the highest amount of speaker responsibility? B)"You" statements The professor must be an easy grader." Recognizing Relative Pronouns. D)should be large enough for your entire audience to see them E)Substituting, Nonverbal behaviors that accompany and support spoken words are called __________. B)Listening is an automatic and natural process. E)descriptive communication, Telling someone you have no interest in dating that you're busy in order to spare their feelings is an example of which of the following styles of conflict? D)Panel discussions As Ive noted before, this class builds on knowledge that you have already gained, through experience and observation as a person with many years of communication under your belt. The statement that is True about communication is - The more you communicate, the better communicator you will be. C)Attractiveness E)To save your audience from having to read further, to demonstrate the credibility of your source, Many teachers suggest that your __________ should have just enough information listed to jog your memory but not enough to get lost in. Getting integrated: The NCA notes that developing communication competence in speaking and listening will help college students in academic, professional, and civic contexts. C)After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. A)brainstorming D)Supporter D)star network E)statistic, Alan Monroe's Motivated Sequence is an example of which speech organizing pattern? C)The first statement is more likely uses evasive language and the second is more likely emotive language. E)Running on a treadmill, deciding where a family should stop for dinner, One strategy for managing debilitative communication apprehension is to __________. D)culture shock Families are like fudgemostly sweet with a few nuts." Furthermore, 70 percent of college students experience some trait CA, which means that addressing communication anxiety in a class like the one youre taking now stands to benefit the majority of students (Priem & Solomon, 2009). C)Self-dialect D)Repeating A)The woman who sits next to you B)Reducto ad absurdum E)"I think what's really bothering you is that you feel they aren't respecting your choices. But you have to be prepared to put in the time to improve; for example, it takes effort to become a better listener or to give better feedback. The cognitive elements of competence include knowing how to do something and understanding why things are done the way they are (Hargie, 2011). Examples and Observations Dress professionally to enhance confidence. They are set to leave in two days. A)cultural identity Become a higher self-monitor, which means start to notice your communication more. C)it takes too much time to design the survey and collect the information E)The grandchildren of immigrants who no longer identify with the customs and communication of their grandparents' homeland, Children of immigrants who are immersed in American culture while still identifying with customs of their parents' homeland, Individuals will be more likely to have positive intercultural attitudes and relationships if they __________. C)The highness or lowness of your voice B)perception checking A)Accenting Communication apprehension (CA) is fear or anxiety experienced by a person due to actual or imagined communication with another person or persons. Despite the fact that no guidelines for or definitions of competence will be applicable in all situations, the National Communication Association (NCA) has identified many aspects of competence related to communication. 42. D)resentment A)The open area C)Impression management Cara, who will be here in an hour. Julie says to her mom: "Why aren't you listening to me? C)policy The speaker is goal-oriented and sender-focused to achieve an outcome. A)Climax B)self-realization A)cause-effect Communication competence is a trait that individuals either possess or lack. E)a banner. Since this book focuses on communication in the real world, strategies for developing communication competence are not only limited to this section. D)force field analysis D)Listening is a skill that needs to be learned. C)Entertaining Which of the following best explains why Laura is speaking to her grandmother in this manner? Regard Which regarding the following statements are true about the impact of cultural awareness, cultural safety, from SOC MISC at university is Lacs (Nigeria). C)"It sounds like you aren't too keen on the idea of me going on this trip. Suddenly, she gets frustrated because she assumes that her mom isn't listening to her. D)illustrators A large set of skills for various situations Flexibility and a willingness to adapt Empathy for the experiences of others The ability to self-monitor while communicating with others All of the above are traits of competent This problem has been solved! For example, we are explicitly taught the verbal codes we use to communicate. a. Transactional b. interactive c. linear d. cognitive e. none of the above B)Non-assertion She says she feels abandoned and lonely and needs support. What still needs to be answered to make the statement a behavioral description? By their very nature, symbols are self-explanatory and easy to interpret. D)Insulated listener Each person must choose between process competence and performative competence; its impossible to have both. At one point in the conversation she says: "My family doesn't understand me. a. B)ask Jon about the safety precautions he's taking C)passive aggression D)argumentum ad populum It is made up of experiences collected over a lifetime. It releases endorphins, which naturally fight the adrenaline that causes anxiety. C)groupthink B)To demonstrate the credibility of your source c. Performative competence refers to the ability to produce appropriate communication while process competence refers to the cognitive activity necessary to generate performance. A)rationality E)Both statements are vague. True . Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie, 2010). A)Extemporaneous B)The hidden area a. it statements . D)Height and width D)stating a central idea A)equivocating Using your understanding of self-fulfilling prophecy, choose the scenario that best predicts how Jeff will handle this situation. A)have a results-driven structure D)accuracy D)Passive-aggressive E)Waiting for the audience to applaud your speech, reviewing the points you made in your introduction, A (n) __________ is a specific case used to demonstrate a general idea. A)task roles Some communication behaviors indicate that we are not communicating mindfully, such as withdrawing from a romantic partner or engaging in passive-aggressive behavior during a period of interpersonal conflict. D)Democratic Using the term salesman rather than sales representative is an example of __________. Account services wants to be able to present this campaign to the client in two days. D)Suggesting E)group, Yelling "Shut up!" C)Win-lose E)Neither is credible because they are both opinions. b. Communication always requires complete understanding. Which of the following is an accurate statement about listening? Which of the following is an accurate statement about communication? In response to both of these comments, I say, Just because I know the concepts and definitions doesnt mean I always put them to good use. You likely havent heard professors or university administrators use the term communication competence, but as we learn more about it in this section, I am sure you will see how communication competence can benefit you in many aspects of your life. Which reason best explains Anita's poor work performance? Creating a reason for your audience to want to listen and learn from your speech is known as __________________. E)Our first impressions cause others to behave in ways that fit our expectations. When a speaker briefly states the sources of her supporting information, she is using _____________. B)Your rate and speed of speech Since you are currently taking a communication class, I encourage you to try to observe the communication concepts you are learning in the communication practices of others and yourself. D)Laissez-faire Communication departments are typically the only departments that address communication apprehension explicitly, which is important as CA is related to negative academic consequences such as negative attitudes toward school, lower over-all classroom achievement, lower final course grades, and higher college attrition rates (Allen, Hunter, & Donohue, 2009). What type of speech would you be giving? A)10 percent D)Accommodation She answered him by shrugging her shoulders. c. . And now youre starting to do the same thing, which is to notice and reflect on your communication more. E)Situational, Which type of follower is energetically and passionately engaged but sometimes has difficulty compromising and getting along with others? E)Charm, Listeners are required to determine the truth when there is a proposition of ________. The lack of face-to-face contact in online communication often causes ________, which may make it easy to respond aggressively, without considering the consequences. I'd better let you go," because you want out of the conversation. A)direct aggression Therefore option A is the correct resposne. Which statement best describes how the two statements compare? Communication apprehension and public speaking anxiety are common but can be managed productively. D)Audience and speaker A)chronemic C)polychronic B)Laura has difficulty articulating herself using adult vocabulary. C)Nominal c. Ollie is sensitive to context and is perceptive. D)example On the first day of college algebra you tell the student next to you, "I bet I'll get a D in this course." To address the situation through dialogue, Tanya should __________. d. Ollie has a great command of language. B)opinion B)Jeff will stay home and watch a movie. E)reflected appraisal. B)35 percent B)Their similarities outweigh their differences. How do online support groups differ from face-to-face supportive encounters? E)She was having a problem with physical noise. While you should feel free to read ahead to that chapter, you can also manage your anxiety by following some of the following tips. Which to the following statements are true. b. Sarah lacks confidence and is therefore very inconsistent in her personal style. D)the data collected might not have as much credibility as published evidence The Animal Welfare League takes in abused and neglected pets and adopts them out to qualified individuals. According to the Gibb categories, _________ communication focuses on the speaker's thoughts and feelings instead of judging the listener. B)Holding hands E)Indirect communication. E)post hoc, propter hoc, If someone's leg begins to ache before it rains, and he assumes that the pain caused the rain, this would be an example of which fallacy? D)Argumentum ad populum B)reduction ad absurdum Just because you reach the stage of unconscious competence in one area or with one person does not mean you will always stay there. E)Symposiums, "Reflective thinking" refers to __________. C)There was a lack of interaction among team members. D)Describing the speaker Respecting differences in verbal and nonverbal communication means the visitor must take the responsibility to research about the host culture and follow the host culture. E)controlling, Every _______ involves an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from other parties in achieving their goals. For example, a student might say that it is common sense that conflict avoidance can lead to built-up tensions that eventually hurt an interpersonal relationship. d. Communication is only used to exchange information and to meet needs. D)Laura wants to make an impression on Grandma so she remembers to take the dog out. There is a family playing with their dog, children rollerblading, and a man in a red suit sitting on the bench across from you. E)Persuading someone for your own benefit. What's the matter?" D)reward power "The rapid depletion of the planet's protective hydro molecular layer has resulted in a rise in the effects of extraterrestrial solar radiation." Judy's supervisor attributed the unsatisfactory result to Judy's failure to listen well or try hard enough. D)What is the context? Social variables such as status and power affect competence. When you reach the stage of unconscious competence, you just communicate successfully without straining to be competent. b. E)representative example. For example, asking an employee to paraphrase their understanding of the instructions you just gave them shows that you are aware that verbal messages are not always clear, that people do not always listen actively, and that people often do not speak up when they are unsure of instructions for fear of appearing incompetent or embarrassing themselves. ", "I can see you're hurting right now. E)Manuscript, Which of the following delivery aspects would likely have the greatest impact on your facial expressions? B)Breadth and depth A)Credibility B)A tour guide leading tourists around a city A)Persuasion See the answer She hasn't been seeing her family or friends, nor has she been getting out of the apartment. Which of the following is the best example of goal competence? A)a signpost A stereotype is essentially a (n) __________. According to researchers, on average, what percentage of information can a person remember after immediately hearing it? A)reasonable generalization What is competent or not varies based on social and cultural context, which makes it impossible to have only one standard for what counts as communication competence (Cooley & Roach, 1984). You'll get a detailed solution from a subject matter expert that helps you learn core concepts. In order to develop communication competence, you must become a more mindful communicator and a higher self-monitor. E)snatch the dumbbells out of Jon's hands while he's running, ask Jon about the safety precautions he's taking, The totality of forces that causes members to feel themselves part of a group and makes them want to remain in that group is called __________. Which of the following would indicate a lack of self competence? B)The children rollerblading C)The second sentence because it is based on facts A)A few popular high-schoolers deciding what's "cool" The synthesis has identified four major themes (i) communication and health literacy; (ii) access to end-of-life services; (iii) cultural norms, traditions and rituals; and (iv) the cultural competence of healthcare workers, to be discussed. You have regarding communication and/or public speaking anxiety in Chapter 12 public speaking correct resposne synchronic. To mean that Taylor had which of the following statements about communication competence is true? too much to drink, whereas Julia had meant that was! 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Is sensitive to context and is perceptive competencies based on the floor sales representative is an example of.. Purpose a ) climax After all, youve spent many years explicitly and implicitly learning to communicate initial,... Possesses a high level of communication competence include unconscious incompetence, conscious incompetence, conscious incompetence conscious! Conscious incompetence, conscious incompetence, conscious competence, I am proposing that might... Right now or ethically wrong ( n ) __________ ) Humor, you just communicate successfully without to! Wants to make an Impression on Grandma so she remembers to take on more communication challenges that will here...
