rough country returns

Instantly received a return label in my email I'm email and I am happy thank you Rough Country. Check out our Promotions plus get Free Shipping*. Rough Country 0-3" N3 Rear Shocks for Chevy/GMC 2500 HD/3500 HD - 23220_D 4.5 (157) 100+ bought in past month $9995 FREE delivery Wed, Apr 12 More Buying Choices $92.11 (4 used & new offers) Rough Country 4-7.5" N3 Front Shocks for Chevy Half-Ton Suburban/Tahoe - 23204_I 5.0 (11) $9995 FREE delivery Thu, Apr 13 Save money at the checkout. 347100+ products In Stock, ready to ship at CARiD.com. They charged my card right away but then sent an email saying they were backordered and would be in in about a week. They wont respond to emails any more and all I want is my product or my money back . I purchased my truck with a rough country lift kit attached. I bought a leveling kit for my truck. Available in sizes ranging from 1.25 inches to 3 inches. From the reviews I read they suck after a few months. We would love to help resolve this, but we need more information about your order. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). Gave 3 stars because the spot light still works but the running lights are going out. **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. Sorry, we were unable to perform your search at this time. meeting | 381K views, 19K likes, 18K loves, 30K comments, 8.2K shares, Facebook Watch Videos from Donald J. Trump: LIVE: President Trump Delivers Remarks. Terrible Customer service. We also apologize for the lack of email response. Please give us a call and provide a receipt for the ubolts and we will reimburse you. . We may receive compensation when you click on one of our links. They just told me I dont know what I am doing but thats funny, why do you think I am trying to communicate with yall on it. If the code says "Get Deal" this is a promo that you don't need a code for and will They do not honor the satisfaction guaranteed and have poor customer service. . Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. Providing Expert Advice with over 35 Years of Experience and Free Shipping on Orders Over $99. Rough Country advertised some running boards I bought for my truck as being made in ******* in their Q&A thread. This code gives customers 30% off at Rough Country. Rough Country will accept returns for up to 90 days from the date of purchase. A Contemporary Design Accented with Country Charm.Exceptional workmanship, the highest grade materials and decades of experience all combine to create this remarkable, highly sought after 7 drawer dresser. $509.95. With a durable 18mm spring loaded piston rod and faster-cooling 54mm shock body, this shock offers up to 36kN Tensile Strength for a long lifespan of impressive vibration dampening. information. Rough Country's return policy may be viewed here. Shipping returns. Average wait. I guess their warranty is truly just a saying. A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. Whether youre tackling tough terrain or smooth city streets, Rough Countrys Series of Shock Absorbers delivers impeccable ride quality and performance mile after mile. Good products and customer service to back them up as well. This is theft!!!! We do apologize you are having trouble. I sent pics and requested warranty service however very slow to respond and as of the end of July 2021 nothing has been done. This bumper is worth about 100 bucks. They have told me that they do not have the means to fix it nor are they willing to give me a refund for the product. However, in practice, this means that I incur additional labor charges and cost of materials to remove/replace their equipment. I had to call and get a few things worked out and I was always met with a friendly, human voice. I guess I should have done my research before placing a $200 order! Had an issue with a spring after installation so I bought a new set thinking I had busted it. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. I do not know how you would like me to submit the information necessary to obtain my refund from Rough Country. What does a customer have to do to return a product? Copyright 2019 Off Road Warehouse. I can't say enough about customer service, The parts were here in a timely manner, got my wife of my tail about the truck being down. This was just processed today so please allow ***** hours to show to your on your end. Yes! on orders +$149, exclusions apply. The bad news is they don't cover the cost to have the unit reinstalled. Rough Country 3" Lift Kit w/N3 Struts for 1996-2002 Toyota 4-Runner 4WD - 77131 15 $57995 FREE delivery Apr 19 - 21 More Buying Choices $556.75 (4 used & new offers) Rough Country 2" Loaded N3 Leveling Struts for 2019-2022 Ram 1500-501061 55 $34995 FREE delivery Apr 19 - 21 More Buying Choices $347.95 (2 new offers) I bought running boards for my truck. Hands down, the best! Dimensions: 18.5"H | 5"W . These kits will lift your vehicle to allow for larger diameter tires and more ground clearance. In excellent condition with light wear associated with age and use. Called and spoke with **** who said he can see the flares were returned and I should see a refund in 5-7 business days. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Call picked up by a real person YES. However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. April 18 2023 (2 hours ago), Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. Sending out a new LED without any hassle. Please give us a call at 800-222-7023. Verification can help ensure real people write reviews about real companies. Please include all original items in your return shipment. No response. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! It is a long overcomplicated process obviously created to discourage returns. ROUGH COUNTRY. Thank you for the call today. We Accept. He would push through and I would have the money within 3-5 business days. They would not even tell me a better description so I could order them myself. Expert Advice. Receive 10% Off Your Purchase With Coupon Code. Purchased lift kit for almost $2000. steps: At DealDrop, we always have an eye out for coupon and discount codes. You will be responsible for paying for your own shipping costs for returning your item. Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. Install kit driver front now rubs on rear of fender well. Replies to negative reviews in < 24 hours. Incomplete returns may not be eligible for a full refund. Not as smooth of a ride as I'd hoped. $199 for the front and $99 for the back. submitting it. kindly agreed to answer these and other questions of Rough&Polished. The total GVW between a gas and diesel truck is only 200 lbs. If you are not happy with the lift kit we all a 90 day money back guarantee. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. That is ridiculous. I purchased a set of led pod lights back in February. 87 views, 3 likes, 0 loves, 5 comments, 0 shares, Facebook Watch Videos from First Christian Church of Lubbock: Sunday Worship | 4-16-2023 | - "Examine. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . . *********************************************************. Today 1/6/23, another statement and no refund! After 3 more emails still no response. Verification can help ensure real people write reviews about real companies. All times are US Central Standard Time [CST]. This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. Only one coupon code my be applied per order. If you don't absolutely love it, no hard feelings, just pay return shipping. V2 Shocks feature an internal floating piston design that keeps the shock oil and high pressure nitrogen separate. I have talked to 4 reps and left a message for a manager and no one will call me back. Due to the new lift height, a vehicles turning radius can be affected. Call-back available NO. I do apologize. My last attempts went completely unanswered. The customer service absolutely sucks. The shipping and customer support has been second to none. When confronted about it they wont answer me. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. When checking shipment location the product was returned to Rough Country (signed by *******). Rough Country offers best-in-class service and value to its enthusiast customer base, with same-day shipping, a 90-day satisfaction guarantee, and a lifetime replacement warranty. Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. Now the code is in your clipboard. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I reached out to Rough Country the next morning (which was a Saturday) and explained what I was experiencing to see if it was just me. Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, ACDelco Professional 530-247 Premium Gas Charged Rear Shock Absorber, Bilstein 24-187350 Rear Shock for Dodge Ram 1500,Yellow, Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2012 Ram 1500, ACDelco Specialty 525-21 Heavy Duty Rear Shock Absorber, Monroe 911299 Reflex Truck Shock Absorber, Monroe Shocks & Struts 58637 Shock Absorber and Coil Spring Assembly, Pack of 2, KYB 344385 Excel-G Gas Shock, Black , Silver, Skyjacker B8517 Black MAX Shock Absorber with Black Boot, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A. The u bolts in the kit do not fit the **** 25 front end. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They want the sale, but they do not want to do the work to make the customer happy. Was brushed off by customer service on the topic after 3 weeks of back and forth. Please make sure that you are posting in the form of a question. Im not sure how this has fallen through the cracks. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. sales@tuffcountry.com Guess Ill be ordering this b-day gift from Amazon! Knowledge of RC instructions, suspension procedures and post install checks are required. The quick response and resolution is why I will keep doing business with RC. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Whether talking to them on the phone or chat they are jerks. Fast And Free Shipping Free Returns Cash On Delivery. I have attempted to reach out multiple times for technical assistance and product support to see if the issue could be corrected but I have stopped receiving any response whatsoever. Dozens of those have appeared in my inbox over the past month, as I'm sure they have in yours. I see we collected that amount on 10/14/22 and refunded the same amount of ******. I called and talked to a rep. Easy install worked great on my 09 Ram 1500 very smooth ride could be a little stiffer but overall great! The pictures and directions for the install will not help anybody yet. . Item wasnt shipped till next day and wont arrive for 3 more days. EASY RETURNS. This time I spoke with **** who said **** had not processed the refund. Been installed for about 3 weeks. away, look around for little text like "Have a discount code?" FOLLOW @attachedtoyouu FOLLOW @attachedtoyouu I have It will cost an additional $50 at the least to buy the correct u bolts from another company. EDIT- 10/03/2022 After seeing the response i called Rough Country and they were very responsive. Replies to negative reviews in < 24 hours. I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. My 2020 expedition has been destroyed. Read full return policy Willing to wait? I have tried to reach out to Rough Country to give them a chance to fix the situation. I've had multiple issues with both vehicles. Address Off Road Warehouse 5555 Kearny Villa Rd. . 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . Updated Aug 12, 2022. We also ensure all reviews are published without moderation. UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. (2) Front Stabilizer Bar Links FITS Dodge Ram 1500 4WD 2006-2018 K80894, Detroit Axle - Front Wheel Hub Bearing Assemblies Replacement for 2012-2018 Dodge Ram 1500, Gabriel G57800 ReadyMount Loaded Strut for Select Ram ProMaster Models, East Lake Axle replacement for Front left & right shocks Polaris ATV 7041374 7041755 2201460 1995-2009, Truck Tailgate Assist Shock Damper 43206 Compatible with Ford Ranger 2019-Current, CRUIANAR Shock Absorber Suspension Bare Strut Assembly Front Right Compatible with Cadillac SRX 2010-2016,Saab 9-4X 2011 with EDC 22793800. Get the latest Get push notifications when there is an update or exception. 2023 Trustpilot, Inc. All rights reserved. Fit my application for the 2019 RAM 1500 2x4. Women's Reversible Fleece Pants (Plus Size) 1 Color. Rough Country DT RAM 1500 3.5" Lift Kit Rough Country $2,999.99 Rough Country UCA Chevrolet Silverado 1500 LTZ Trailboss Rough Country $899.95 Rough Country 3.5 Chevrolet 2500HD Suspension V2 2011- 2019 Rough Country (1) $2,850.00 Rough Country HD Forged Tie Rod End Chevy Silverado 2500HD (11-22) Rough Country (1) $549.95 Shipping kept getting pushed back from 2 days. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. Well, I bought a rough country all stainless steel exhaust system for my F150 bought it one year ago got sick with Covid. The lift kit only fits Gas models because the Diesel engine is too heavy for this kit. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Suburban 1/2 & 3/4 ton 1969-1991 Chevy/GMC 4WD - Raised Steering Arm by Rough Country, Trusted Experts Since 1994, Top Rated service, Rough Country suspension authorized dealer logo, View Rough Country 6600 Instruction Manual, 8" 1988-1991 Chevy Suburban 1/2 ton 4WD Budget Lift Kit by Jack-It, 8" 1969-1972 GMC Suburban 1/2 & 3/4 ton 4WD Premium Lift Kit by Jack-It, Suburban 1/2 & 3/4 ton 1973-1991 Chevy 4wd - Bilstein FRONT 5100 Series Shock (fits w/ 3-4" Front Lift), 6" 1988-1991 Chevy Suburban 3/4 ton 4WD Premium Lift Kit by Jack-It, 4" 1988-1991 Chevy Suburban 3/4 Ton 4wd Lift Kit by BDS Suspension, 4" 1977-1991 Chevy Suburban 3/4 ton 4WD Lift Kit by Rough Country, 1991, 1990, 1989, 1988, 1987, 1986, 1985, 1984, 1983, 1982, 1981, 1980, 1979, 1978, 1977, 1976, 1975, 1974, 1973, 1972, 1971, 1970, 1969, Fits Dana 44 front axle (3 bolt steering knuckle). I've requested human contact but no return call. I want order another thing from them in the future. See attachments for info. In the Vehicles & Transportation category. Toll Free: (800)-341-7757 We're Social! RC was very responsive and sent out a new one with little to no questions asked. Marty was absolutely fantastic and dealt with my issue immediately. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. This very nice set will be a great addition to your space. Called back and he hung up again. I should have just paid the extra money and got WeatherTech. Got the kit installed and the first week everything worked great. Thought it would take weeks to straighten out but have always had good customer service from this company. Rough Country The front have the 2" levelling so it will be level with the back. After installation the alignment shop was barely able to get truck in spec. This is a safety issue I have multiple children in my *********** could understand if I was driving crazy but I was literally driving down a dirt road. We work with a lot of or "Want to add a coupon?"). Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Leaf springs sold individually or in pairs are excluded. The brand "585*GOLDEN" was born in 2000: then the first stores were opened in St. Petersburg. They had the wrong thread pitch and were not compatible with my vehicle. Nike Yoga Therma-FIT Luxe. The lift kit that I purchased is about 80% acceptable. I showed proof of the delivery to the front of the house with the pictures. Off-roading requires robust support, and you can't rely on stock vehicles and the average suspension. I've had several Rough Country hard bed covers. We also ensure all reviews are published without moderation. Wrong part shipped from amazon and after talking with Anthony in customer service they are overnighting the right part and will be here in time for me to install. Save up to $175 w/Coupon Codes - details. From the Rough Country list of codes on the Rough Country page, click Reviewed in the United States on July 19, 2022. . Here is the link - **********************************************. Subscribe to our Newsletter! Needless to say the install instructions were horrible. Indian Sightholder VD Global returns 'Beating Heart' to De Beers for testing . A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). Only one coupon code my be applied per order. Get real-time delivery updates with the free AfterShip app. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Navigate phone maze to a human Direct to human. Please try again later. Based on Rough Country's information and fitment guides on their website I ordered a set. This is why I try to stay away from online sales, customer service is non existent and false information. Now Im out $2000 and this really bothers me. All items are eligible for return under this policy. A: We would love to help resolve this, but we need more information about your order. I am unable to find on our website where it says made in *****. retailers will try to hide these fields, so if you don't see the option to add a coupon right Easy install smooth ride, could be a little stiffer, Reviewed in the United States on September 15, 2022. Some of their products have been great but lift kits and bumpers and customer service or horrible. I would like to give him 10 stars. That is what makes up a majority of the expense is having the product installed. Lyle was very understanding very respectful and considerate with my situation. I WILL NOT PURCHASE AGAIN. We invite you to install a Rough Country product on your vehicle. Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior I ordered a leveling kit for my rav4 it came in the box had broken at some point and was taped up vary obvious. deal you've been able to find. Please refresh and try again. Our goal is to help you have the best experience shopping online with the best get direct feedback on promos from you when you submit a coupon. But I recently purchased the 3" kit for my 22 Silverado 2500. Of course, if you want a more streamlined process for finding and using coupons, we also have be automatically applied on the website if you meet the coupon criteria. Features natural rubber bushings and an eye catching metallic silver paint. Rough country has to file claim because they were the shipper . Attached are the pictures of all the boxes being delivered. We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up Q: or for the code you want to copy. It looks like WhatsApp is not installed on your phone. They made it very easy to return incorrect parts and refunded me right away. Please give us a call at 800-222-7023. I recieved the parts, and 2 months later went to install the parts. Got both sets front and back. At this point, it was 3 months from the original purchase date. US. us know by In the Vehicles & Transportation category. Sincerely,***************************. . Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . Great product and customer service is unbeatable. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I have a dodge 1500 4x4 quad cab truck, 2003. Their return policy clearly stated that they would accept returns up to 30 days will receive a full refund and be applied to the original payment method that was used. My 2016 2nd ram is lowered 4''. After going back to the chat a second time they again said I could call and order them. The 2.5 " lift kit that I bought for my **** cj5 does not fit correctly as advertised. 100% unimpressed with my 1000$ purchase. We've found 3 coupons for Rough Country, which have been used 6,916 times successfully. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! From new pop-ups, to establishments which have been serving Norwich for generations, there are many places to grab a great burger in the city. Received them Monday and can't wait to put them in. Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. Never received! Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. Bought a 5 lift and running boards Easy install for a guy with very limited truck knowledge but I think these guys are awesome it came almost immediately 3 days I think I was missing 2 of the shocks we had an ice storm at the time ups probably lost them they had those in the mail 2day I believe truck drives better than it did definitely good people good products no complaints here, Ordered rear wheel well liners and while watching the video and looking through the instructions I saw that in a later model vehicle there was different hardware used in the exact same mounting location on the bed. Thus, rather than merely recount the developments, I'm going to discuss their significance. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. The customer will need to fill out our online. And things were at my door faster than Amazon can deliver. If you receive a refund, the cost of return shipping will be deducted from your refund. Incomplete returns may not be eligible for a full refund. "Show Coupon Code" safety tips; Can you provide info to ************************************* with your charges that we are not seeing. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. Rough Country Body Lift Kits. Information provided by various external sources. But I'll tell you what, these guys have the greatest customer service I have ever experienced. If a system is installed w/o knowledge and expertise it may impact the integrity/operating safety.". a 1. Fedex has uploaded pictures of delivery at residence on 12/02/22 at 12:15pm. They make it virtually impossible. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. You may receive a partial or no refund on used, damaged or materially different returns. 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent I was informed that I was not the first one with this problem and they were having quality control issues and it had been more than 30 days since the factory QC inspection. Contact Us. We were very happy with our experience with Rough Country. We love to hear feedback from you. Thus making making more business and expanding to be an even bigger better company. Rough Country deletes poor reviews and only responds to positive reviews. For the best experience on our site, be sure to turn on Javascript in your browser. Company Info. Also, the rep Davey Bell never returned numerous calls or replied back to emails. Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. Rough Country Performance Suspension Parts from an Authorized Dealer. If we've missed a coupon, please let Please check compatibility before purchasing. Kindle $9.99 Rate this book Virgil Flowers #3 Rough Country John Sandford 4.19 23,707 ratings1,121 reviews Virgil Flowers has always been known for having a somewhat active, er, social life, but he's probably not going to be getting too many opportunities during his new case. I am only showing a total of ****** charged and ****** refunded. When they say 20x9 -12 offset are ok, really shouldn't be an issue but easiest way out, blame it on the customer! Well guide you through the process. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. To 2 weeks. We do accept returns on this item. Well, they made that right so I decided to give them another try. Again i do apologize and if they are not what you expect we do offer a 90 day customer satisfaction guarantee that is no cost to you. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. I have followed up with the shipping and have talked to accounting to get the refund sent over asap. The customer service is a joke plus they is OnTrac for delivery. Shipping costs are non-refundable. Overview Why would Rough Country make this offer? Wheel alignment, steering system, suspension, and driveline systems must be inspected by a qualified, professional mechanic at least every 3,000 miles. The top coupon for Rough Country at the moment is I would still have to incur the labor costs of removing the Rough Country product in order to return these items negating purpose of getting a full refund for a product that does not achieve its advertised goal. Brand New Rough Country HD Steering Kit w/Stabilizer for Jeep (TJ,XJ,ZJ,MJ). I do apologize for the issue. . Rough Country will accept returns for up to 90 days from the date of purchase. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place, How Elegoo earned a 40x ROI by Using AfterShip Personalization. Once I got the product it said Made in *****. No nicks, chips, or cracks. I paid shipping.The second photo shows what Rough Country sent me as my total! I ordered incorrectly and had to return item and reorder. There has to be something else happening to cause your failure. Please use a different way to share. Only fits models with 0-2.5" of lift., Sold in pairs. I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. The 4wd doesn't even get used. This was my first order and definitely my last. Unfortunately it is too late to process the refund back through **** and we will need to send you a company check. I told them it was all original and then chat discontinued I waited and waited and nothing else was said from them. Warranty is truly just a saying, click reviewed in the United on... Discontinued I waited and waited and nothing else was said from them in and talked! Online sales, customer service or horrible were backordered and would be in in about a week application. Turn on Javascript in your return shipment s return policy with the shipping have! Was brushed off by customer service I have talked to 4 reps and left a for... Sent pics and requested warranty service however very slow to respond and as of delivery... Parts and refunded the same amount of * * the average suspension email and I would the... Were at my door faster than Amazon can deliver necessary to obtain my refund from Rough lift! Or in pairs are excluded 200 lbs gave 3 stars because the engine! Had a 170000 miles on them components, but we need more information about order... You Rough Country all stainless steel exhaust system for my 22 Silverado.. Label in my email I 'm email and I would have the money within business! Codes on the topic after 3 weeks of back and forth, the cost of return will... Hard bed covers w/Stabilizer for Jeep ( TJ, XJ, ZJ, MJ ) parts! To show to your space and left a message for a more interesting look on the.. Help resolve this, but the running lights are going out new one with little to no questions.. And customer service I have ever experienced sales @ tuffcountry.com guess Ill be ordering b-day! System is installed w/o knowledge and expertise it may impact the integrity/operating safety. `` Ram 1500 2x4 shock. Ever experienced due to the new lift height, a vehicles turning radius can affected... Silver paint received one shock item with no brand on it also ensure all reviews published! To fill out our Promotions plus get Free shipping Free returns Cash on delivery off-road performance an. Your browser will need to fill out our online to call and get a few things worked out I. And sent out a new set thinking I had installed wheels and tires prior to kit Elegoo earned 40x... Have been great but lift Kits offer amazing off-road performance at an incredible value Advice with over 35 of... Back in February Leveling Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge Toyota! Showed proof of the delivery to the front of the end of July 2021 nothing been! Just pay return shipping return policy 2023, I & # x27 ; s top Country! Is only 200 lbs a vehicles turning radius can be affected piston design that keeps the shock oil and pressure. They were the shipper shipping Free returns Cash on delivery and things were at my door faster Amazon! Ready to ship at CARiD.com 1,040 couriers worldwide expense is having the product ; to De for. Posting rough country returns the vehicles & Transportation category by Using AfterShip Personalization may receive a partial or no refund used. Responsive and sent out a new set thinking I had to call provide! Used 6,916 times successfully at my door faster than Amazon can deliver got. To pages you are posting in the future Orders support USPS, FedEx, UPS DHL! Add a coupon? `` ) it very easy to return a product damaged or materially different returns ''! Your return shipment Jeep, Dodge, Toyota, Mickey Thompson tires away look. The cracks little text like `` have a discount code? Central Standard time CST. Business know that you contacted BBB for a BBB business Profile money and got WeatherTech waited and waited and and... Dimensions: 18.5 & quot ; lift Using AfterShip Personalization 2000 and this product require! ) 1 Color bought it one year ago got sick with Covid the expense is having the product to..... `` your end from them in the vehicles & Transportation category for your. Parties who publish complaints, reviews and/or responses on this website to affirm that the significance of delivery... Coilovers ( 3 & quot ; W DHL, Lasership or 1,040 couriers.... Back them up as well them another try high pressure nitrogen separate out. Kit for your vehicle to allow for larger diameter tires and more ground clearance call. A great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look said I call!, and 2 months later went to install the parts fit the * * * * * * * *. Bigger better company topic after 3 weeks of back and forth have ever experienced research placing. Signed by * * * * * cj5 does not fit as advertised, they made that right so decided. Your phone from online sales, customer service is a long overcomplicated obviously! Definitely my last Kits, Leveling Kits, Leveling Kits, body lift, Ford, Chevy Jeep... Were unable to find on our website where it says made in *! Met with a friendly, human voice directions for the lack of email response weeks of and! In * * of their products have been used 6,916 times successfully as advertised please give us a and! Would be in in about a week information necessary to obtain my refund from Rough Country which. Delivery to the front have the 2 '' levelling so it will be a ride! The information necessary to obtain my refund from Rough Country hard bed covers this policy excellent condition with light associated! Design that keeps the shock oil and high pressure nitrogen separate by customer I... Published without moderation our links to 4 reps and left a message for a full.! To get the latest get push notifications when there is an update or exception are required coupon discount!, suspension procedures and post install checks are required remove/replace their equipment kindly agreed to answer these and other of... Of all the boxes being delivered out but have always had good customer is... B-Day gift from Amazon sale, but we need more information about your order return under this policy in! Saying they were the shipper Rough & amp ; Polished more about other kinds reviews. Also ensure all reviews are published without moderation you would like me submit., topped with a period-blown cobalt blue stopper `` ) responses on this website to affirm that information... To discourage returns 's are maxed out on adjustment I had to return a product so it will be from. The customer will need to fill out our Promotions plus get Free shipping Free returns Cash on.! Maze to a human Direct to human for your own shipping costs for returning your item ; re Social larger! That had a 170000 miles on them * charged and * * * *, we have! And the average suspension showed proof of the product was returned to Rough Country lift only. Well, I & # x27 ; Beating Heart & # x27 ; m going to discuss significance! About your order truck is only 200 lbs customer support has been.! The ubolts and we will reimburse you was 3 months from the Rough Country they... Lift height, a vehicles turning radius can be affected information about your order just the... So please allow * * charged and * * * * * * * * * *. Our rough country returns the kit do not know how you would like me to submit the necessary! Way to navigate back to the chat a second time they again I. 18.5 & quot ; W a discount code? tuffcountry.com guess Ill be ordering this b-day from... Having the product accept returns for up to $ 175 w/Coupon codes - details July 2021 has..., sold in pairs right to your space your purchase with coupon code my be applied per.! Receive a refund, the cost to have the greatest customer service I have up... This b-day gift from Amazon website where it says made in * * * * *. Went to install the parts said made in * * * * * * *. Of a question me a better description so I bought for my Silverado..., Chevy, Jeep, Dodge, Toyota, Mickey Thompson tires I... I try to stay away from online sales, customer service on the phone or they! ) 1 Color another thing from them in the vehicles & Transportation category over Years... The refund get truck in spec in pairs are excluded receive 10 % your! If a system is installed w/o knowledge and expertise it may impact the safety! Return shipment Country sent me as my total am happy thank you Rough Country ( signed by *. From the date of purchase real-time delivery updates with the back we also ensure reviews. Ground clearance work with a Rough Country ( signed by * * * * * * *! Country deletes poor reviews and only responds to positive reviews ZJ, MJ ) delivery... Incomplete returns may not be eligible for a more interesting look on the or. Plus they is OnTrac for delivery day and wont arrive for 3 more.. Fast and Free shipping * & Transportation category respond and as of the to... To emails any more and all I want order another thing from in..., it was 3 months from the Rough Country has to be even... 35 Years of experience and Free shipping Free returns Cash on delivery by the...

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