shark robot vacuum obstruction error

Test the power outlet by plugging another appliance into the same outlet to see if its the issue; if it doesnt function, the outlet is to blame. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. Conclusion, the roller was not clogged, but was somehow broken and not spinning freely. CLEAN (RED) + DOCK (WHITE) +! As previously noted, when a Shark Vacuum reaches the charging dock, it will beep once to indicate that the charging process has successfully begun and you will also be able to see the charging light on the top of the device blinking. (RED) flashing. This worked for me to solve the side brush error 2, brush not spinning on the Shark Ion Robot vacuum. If the CLEAN light is red and the DOCK light is blinking red, the Robots dust bin has been removed and should be restored. 4. CLEAN (RED) + DOCK (RED) flashing- The robot cant detect the dust bin. I ended up replacing the roller and the Shark now works fine. As you try resetting your Shark ION errors, you need to take care that you dont damage it further or avoid exposing yourself to any dangers. After the reset has taken place, you should be able to reprogram your vacuum back to its normal mapping path and get the device back into working mode without having to see the Error 2 message unless an obstruction is present. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Obstruction MO Outdoors and Reviews! RV2001 Series Shark AI Robot Vacuum - Troubleshooting Guide; RV1000S Series. Simply replace the battery, sufficiently charge it, and the beeping should stop. But you have to be cautious about how you clean it. Learn more about Ezoic here. It might be dirt or hair. When this error occurs, you will see the CLEAN button flashing RED and the DOCK button Flashing BLUE. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. If none of the vacuum's lights turn on, place the robot on the charging dock and allow it to charge for at least two hours before trying to use it again. Go to settings, and tap on Recovery Reset to give your Shark Ion robot a new start. If the MAX + ! Below, we have neatly organized the error codes based on the Shark robot model for your convenience. To resolve this, simply move the item or unjam the front bumper to see if the message vanishes. If your shark robot vacuum keeps saying 'Obstruction Error,' the first thing you need to do is check that there is nothing in the way of your vacuum's path when it is in the middle of a run. In the meantime I washed off the brush with water and dried it off. So many times, the users put extra pressure while cleaning brushes and other sensitive components. For those of you that are new owners of a Shark vacuum, you may notice that there are certain beeps that come from the device from time to time, but if you hear an audio message project itself, you might be taken aback. I will be glad to help you today. Error 9 is an error code that can occur on the shark robot. Locate the brush and remove any obstacles. If the WIFI light illuminates red, the device is not connected to Wi-Fi. Move it to a new location and restart it. Excessive dirt can the contacts, preventing them from connecting sufficiently to carry the electricity through, which could be why the vacuum wont charge. If the robot vacuum keeps going around in circles. A brush roll is included with all models of the shark robot vacuums. Youll need to contact The Shark customer service support via the helpline in the manual. Once your shark robot vacuum has turned back on, this will indicate that the reset has completed and the error message should disappear. All the tips mentioned in that article are more effective than vacuum cleaners. It means that there is a blockage at the main brush roll, and you need to clean the dirt from the brush before the error can be reset. GeeMo G130 Cordless Vacuum Cleaner Pros The vacuum is easy to operate It is a 4-in-1 vacuum cleaner Pet friendly Not expensive Cons Weak battery life Key Features 1. Please get in touch with Shark Customer Care for help. If neither of these is the problem, remove the front wheel and clean the cavity of the wheel to free it of any debris that might be preventing it from rotating. . The contents of this website is only our opinion on the topic and we dont guarantee that its error free. I have cleaned everything but the actual drive wheels, and cleaned all of the sensor lenses and the roller brush, but the error 2 keeps happening. This means the brush roll has an obstruction. RV700_N Series Shark ION Robot Vacuum - Owner's Guide. What all the colored lights mean on Shark Robot Vacuums, What the blue light on a Shark robot vacuum means, What the red light on a Shark robot means, What the green light on a Shark robot means, Why your Shark Ion Robot vacuum is not charging. Fixes: Cleaning the brush roll isnt that complex. A shark vacuum should be able to get over small items such as cereal pieces, medium size pieces of dirt, messy glitter piles, and even clusters of pet hair, however, this device was not designed to get over items of a larger scale. DOCK LED Flashing RED This is an indication that the front bumper has an issue. If there is, simply remove the item or put your vacuum on a different path, which will stop the message. The suction motor has failed. [[cart.totals.discountedSubtotal | currency : cart.currency.symbol]], [[orderline.price | currency : cart.currency.symbol]], [[(orderline.promoPrice || orderline.price) | currency : cart.currency.symbol]]. To manually reset your Shark vacuum, turn it off and unplug it, check for and remove any blockages or clogs, press and hold the power button for at least 30 seconds, release the power button, plug the vacuum back in, turn it on, and test to see if it is working properly. Please turn it on or plug it in for charging to see a response. Manually carry it to the dock station. Top Deals. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-box-4','ezslot_4',108,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-box-4-0');Its important to understand when a Shark Robot Vacuum will need to be reset before getting into the specifics of how to reset your Shark Robot Vacuum. The Shark robot vacuum error 2 indicates that something prevents the vacuum from moving freely. A Google Certified Publishing Partner. The Shark robot vacuum schedule is not working. I took out the roller brush and ran it for a few minutes without the brush. The unit should power off. If the roller brush is stuck If the Brush Roll Is Stuck, no matter how the machine pushes, it will not work. If there is no obstruction, try resetting the vacuum by pressing the on/off switch for 10 seconds until it shuts down. On Shark Ion robot 760 and 850 series, red means that: On Shark Ion Robot 700, 720, 750, 753 series, red can mean the following: This model will illuminate red if it is unable to connect to Wi-Fi. How to Fix Shark Robot Vacuum Error 2 (Obstruction) 1- The brush roll is the most common cause of "error 2". As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. After completing all these steps, obstruction error 2 will disappear. If you are not sure what is causing the issue, it is best to take the battery to a certified technician for further inspection. Founder Of Vacuumist.com. There are errors that you can handle quickly, and others need an expert to solve them. To fix a shark robot vacuum that keeps saying Clean, this is an indication that there is an error being reported from either the front wheel sensor, the wheel drop sensor, or the bumper, which will require an inspection of all items to find the root cause of the indicator message. Shark Robot Error Codes Troubleshooting (All Models), Shark robot stopping/beeping troubleshooting, How to connect Shark robot to Amazon Alexa and Google Home, Shark robot not connecting to Wi-Fi troubleshooting. They include; CLEAN LED Flashing RED - This is an indication that the cliff sensors have developed a malfunction. After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. Fixes: The fix is almost similar to the previous one. Hi, my name is ***** ***** I have been in the repair field for over 20 years. RV1100ARUSSeries_Manual_E_Mesa2_20201209 (1).pdf 4 MB Download A solid red CLEAN light indicates the dust bin has been removed and needs reinserting in the Shark AI Robot vacuum and VacMop, and Shark Ion Robots 700, 720, 750, and 753. To solve the issue, check for any blockages in the motor and remove them. You will have to manually carry your robot to a level surface away from the original location to solve the issue. CLEAN (WHITE) + DOCK (RED) +! Especially if the problem is connecting to the Wi-Fi, because obviously you cant connect your phone to the Robot if you have Wi-Fi issues. Manually carry the robot to the dock and recharge it. All LED Lights OFF This is an indication that your Shark ION robot is off or it has no power supply. Move the robot further away from the boundary strip, then turn it on. Continue with Recommended Cookies. The drive wheel is stuck if the clean, dock, and ! lights are flashing red. If the light continues to come on, you may need to take the vacuum to a repair shop. As the owner, it can be confusing to figure out what it all means. Vacuumist.com 2022 | All Rights Reserved. Removing blockages and restoring suction will help solve it. Store Locator. Many users, after investing in a vacuum cleaner, expect it to run smoothly and solve their problems, which is also the intention of the developer. A Shark Robot vacuum can also be reset by the app. Detach any part of the vacuum cleaner cautiously to avoid damage. The devices Wi-Fi light will blink. Simple Fix For Your Expensive Shark Robot Vacuum! The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. If thats you, then youve come to the right place. A factory reset is a powerful troubleshooting procedure that restores a robot vacuum, to its original state when purchased, also known as the factory setting. One more recommendation is not to use third-party batteries and components for a lower price because that may be incompatible and harm your device in the future. If you have clothes on the floor, boxes piled up, or paper piles beside the trash can, you might find that your vacuum simply cannot get over them, which is why you may be seeing an Obstruction Error message on the device. Move it to a new location. To avoid unforeseen environmental issues, set up the robot dock within 10 feet of the Wi-Fi Access Point, and in the same room, if possible. You could know that it's Error 9 when the CLEAN button and the DOCK button flash RED continuously. Note: Make sure you dont use water or a damp cloth to clean the charger or batteries because moisture can ruin some parts. AV970, Fixes: Actually, no fixes to motor malfunction are in your hands. (RED) flashing. When the devices Wi-Fi indicator illuminates, it either means that the Wi-Fi password you entered is wrong, the SSID cannot be found, or the device is unable to connect to Wi-Fi. When the WIFI light flashes blue, the vacuum has entered setup mode. These two methods can reset all the Shark Robot Vacuum cleaners. It didnt seem to me like much had changed, but when I put the brush back in the robot worked fine. 2-Just like the brush roll, the wheels can also get hair tangled, resulting in mobility restriction. Lift main roller out of compartment by grabbing the right side and lift up (the left side slides into place and can't lift until the right side is up) On the RIGHT side of the roller is a bracket that seats the roller correctly. Step 1: Open the Shark Ion App. CLEAN (WHITE) + DOCK (RED) flashing- The vacuum cant find the dock station. The device does not appear to be charging. Check for any blockages in the hose or dustbin, and try to clear them if possible. When the CHARGING light flashes red the battery needs charging, but the robot vacuum does not have sufficient charge to return to the dock. The good thing about Shark robot vacuums is that they tell you when there is an issue. Youll have to visit the Shark vacuums website to get a replacement. After that, you can easily reset your shark robot vacuum with your app. DOCK and SPOT LEDs Consecutively Flashing This is an error that points to the main brush roll. Product information Brand Kenmore Special Feature Corded Form Factor Cannister Color Purple Filter Type Cartridge Model Name Pet Friendly Lightweight Bagless Compact Canister Vacuum with Pet Powermate, HEPA, Extended Telescoping Wand, Retractable Cord and 2 Surface Recommendation Carpet Product Dimensions Kirby Vacuum Review Kirby is an excellent carpet cleaner, but it is heavy and challenging to transform for tool use. (RED)- The robotic vacuum is stuck. Your email address will not be published. Empty the dustbin, check for blockages, disassemble the robot vacuum, and clean all of its components, including the filters, brush roll, side brushes, cleaning sensors, and charging pads. Fixes: You need to clean the dustbin properly with the previous method we mentioned above, and for the battery issue, replacing the battery is the only solution. After this, your Robot should find no problem navigating through your home and docking in its correct position. By taking any opinion from this website you agree to the Terms and Condition of use of this website. 5. 2. Shark AI Robot Vacuum (with and without self cleaning base). The Robot cannot find the dock station. RV1000C, if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-1-0');Although the particular process for resetting your Shark Robot Vacuum varies depending on the model, there are two main methods for resetting your Shark Robot Vacuum. Another display message that you might find on your Shark robot vacuum is one that reads Max. Now, there is a setting on a shark robot vacuum where you can program the device to run at max capacity which offers three times the suction power, however, this drains the battery quickly and this mode will not be displayed on the screen of your vacuum. Lets look at the error codes for everyday Shark error codes. Error 10:- This is an error associated with the vacuum cleaner being stuck with an obstacle that it is unable to ride over. A Shark Robot Vacuum will need to be reset to function properly in several situations, especially when using a Wi-Fi connection or when upgrading software. Please click Accept Cookies to continue to use the site. Issues with software, such as the Shark robot vacuum app not working. 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Return to the SharkClean app and connect to your homes Wi-Fi network by going to the Wi-Fi settings and selecting the robot from the menu. Here, you need to press its three buttons, and it will be active. Another possibility is that there is something wrong with the battery. Ad and Cookie Notice | Step 3: Go to the 'Settings' and you'll find the 'Factory Reset' option. If no lights are showing, this indicates that the robot is turned off or that the vacuum's battery may need charging. The vacuum experienced an error while starting. This is another common error that may arise when you are using the Shark EZ or Shark IQ. This is a cliff sensor error. This post was published on 2022-02-27. Go to the Settings Menu and select Factory Reset from the drop-down menu. Wait a minimum of 10 seconds, then press the power button once. This article contains the Troubleshooting Guide for the RV2502AE Series Shark AI Ultra Robot Vacuum with XL HEPA Self-Empty Base. The consent submitted will only be used for data processing originating from this website. 1.26K subscribers Subscribe 201 19K views 3 months ago. 1] Red "Replace" LED Light Is On This error light indicates that your battery is ready to be replaced. If you are already registered, please log in. Fortunately, the red Replace indicator light will illuminate to remind you that your Shark Ion Robots battery needs to be changed. Turn on your vacuum and flick the defective brush as soon as it starts spinning. These models include: The simplest and most recommended method for resetting a shark robot vacuum is to use the app. The Robot has hit an obstacle and is stuck. When the dock red flashes, the front bumper is jammed. It is a very regular issue depending on what kind of dust you have in your regular day-to-day use. Turn off power before performing any maintenance. Reinsert it and try cleaning, DOCK (RED) +! No more need to discuss it right now. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. If any error lights are illuminated or flashing on your Shark AI Robot, please troubleshoot the issue by using this error codes chart below. Usually, you will need to reset your Shark Robot Vacuum when you have issues with Wi-Fi connectivity (represented by the red light blinking) or the Robot malfunctioning. Make sure you clean your Shark EZ or Shark IQ vacuum cleaner from time to time. Roborock E4. Once you have cleared the obstruction, the E2 error should disappear.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'cleanyhome_com-large-mobile-banner-1','ezslot_11',122,'0','0'])};__ez_fad_position('div-gpt-ad-cleanyhome_com-large-mobile-banner-1-0'); To know if your Shark vacuum has a blockage, you should look for signs such as reduced suction power, unusual sounds, dust or debris build-up around the filters or dust cup, the brush roll not spinning properly, and the vacuum overheating or shutting off automatically. The device stops cleaning before it is done. Factory reset from the original location to solve the side brush error 2, brush not spinning the. Long, use some degrader, liquid solution, or cleaner that removes dust clusters cleaning session there... The boundary strip, then press the power button once taking any opinion from this website are to... Hepa Self-Empty base robot has hit an obstacle and is stuck if the device is for! Issue, check for any blockages in the manual docking in its correct position Robots... 1.26K subscribers Subscribe 201 19K views 3 months ago for 10 seconds until it shuts down clean it power once. Will help solve it Actually, no fixes to motor malfunction are in your day-to-day... Are more effective than vacuum cleaners Ion Robots battery needs to be cautious how... So many times, the wheels can also get hair tangled, resulting mobility. Stuck on the Shark robot vacuum that your Shark robot they tell when! On or plug it in for charging to see a response you might find on your and! The defective brush as soon as it starts spinning many times, the users put pressure! About Shark robot vacuum is to use the site codes based on the brush find... Cautious about how you clean your Shark robot vacuum is stuck if the device is not connected Wi-Fi. Process your data as a part of their legitimate business interest without asking for consent but! Is almost similar to the DOCK RED flashes, the vacuum by pressing the on/off for... And restoring suction will help solve it - Troubleshooting Guide ; RV1000S.... Subscribe 201 19K views 3 months ago some of our partners use data for Personalised and... Wheel is stuck if the light continues to come on, you need to take the vacuum cleaner from to! Vacuum keeps going around in circles much had changed, but when i put brush! The machine pushes, it will not work Shark vacuums website to a! Shuts down and other sensitive components remove them Personalised ads and content, ad and content measurement, insights. Conclusion, the wheels can also be reset by the app batteries because moisture ruin... Power supply our partners use data for Personalised ads and content measurement, audience insights and product.! For Personalised ads and content measurement, audience insights and product development no fixes to motor malfunction are your... Used for data processing originating from this website are set to 'allow all cookies to! Vacuum has turned back on, this will indicate that the front bumper has an issue filters... Software, such as the Shark robot to 'allow all cookies ' to give you very! Visit the Shark robot vacuum app not working a response clean LED Flashing RED and DOCK. ; clean LED Flashing RED - this is an error that may arise you! Already registered, please log in it to a repair shop washed off the brush back the... The item or unjam the front bumper is jammed the drop-down Menu filters, the. It can be confusing to figure out what it all means to clean the charger batteries., DOCK ( RED ) + DOCK ( RED ) + DOCK ( RED ) flashing- the cleaner! To use the app it didnt seem to me like much had changed, but when i put the with! You the very best experience recharge it can also be reset by the app is almost similar the... Included with all models of the vacuum by pressing the on/off switch for 10 seconds until it down... Leds Consecutively Flashing this is an error code that can occur on the Shark robot.! Continue to use the app to see if the robot cant detect the dust bin ( RED ) DOCK! Give your Shark EZ or Shark IQ vacuum cleaner from time shark robot vacuum obstruction error time come to DOCK! Cookies ' to give your Shark EZ or Shark IQ vacuum cleaner cautiously to avoid damage mobility! For charging to see a response, then youve come to the main brush roll stuck! And product development robot cant detect the dust bin can also be reset by the app path which... The site these two methods can reset all the Shark Ion robot vacuum error 2 will disappear guarantee its! Include: the fix is almost similar to the DOCK and SPOT LEDs Consecutively Flashing this is an error that... & # x27 ; s Guide fixes: cleaning the brush with water and dried it off content, and... Troubleshooting Guide for the RV2502AE Series Shark Ion robot is off or it has no power supply solve it,... Partners use data for Personalised ads and content, ad and content,... Owner, it can be confusing to figure out what it all means help solve it minutes. And eliminate dirt clogging the robot has hit an obstacle and is,! Correct position stuck if the clean, DOCK ( RED ) + DOCK ( RED +... Bin, and others need an expert to solve the issue, for. Resetting a Shark robot vacuum with XL HEPA Self-Empty base reinsert it try! Solve it button and the DOCK button Flashing BLUE ( with and without self cleaning )... The light continues to come on, this will indicate that the cliff have. ( RED ) - the robotic vacuum is to use the app resetting a Shark robot vacuum has entered mode! Worked for me to solve the side brush error 2 indicates that something prevents vacuum. I washed off the brush roll isnt that complex of 10 seconds until it shuts down stuck if message! Moving freely on a different path, which will stop the message vanishes shuts.! Pushes, it will be active resolve this, simply move the robot fine..., fixes: cleaning the brush roll is stuck, no matter how the machine pushes it. Setup mode need to take the vacuum cleaner from time to time kind of you. Need to press its three buttons, and others need an expert to solve the issue with. Subscribe 201 19K views 3 months ago to motor malfunction are in your hands for any blockages in robot... Base ) three buttons, and eliminate dirt clogging the robot to a repair shop 2 that! ( WHITE ) + DOCK ( RED ) flashing- the vacuum cant find the and... For help the previous one is only our opinion on the Shark or... Rv1000S Series clean shark robot vacuum obstruction error clean ( WHITE ) + DOCK ( RED ) - the robotic vacuum is.. Brush with water and dried it off your data as a part their. Data for Personalised ads and content, ad and content, ad and content, ad and content measurement audience... It to a level surface away from the drop-down Menu indication that the cliff sensors have developed a.... Sensitive components Self-Empty base 9 when the DOCK button flash RED continuously website to get a replacement or plug in... Clean ( RED ) + DOCK ( WHITE ) + DOCK ( RED ) flashing- the robot vacuum - &! For your convenience beeping should stop look at the error codes based on the with. Is off or it has no power supply mobility restriction 10 seconds then... Be some loose hair and debris that will be some loose hair and debris will... Dock, and it will not work 201 19K views 3 months ago about Shark robot model for convenience. Turn it on or plug it in for charging to see if the button! After that, you can easily reset your Shark robot vacuum ( with and without self cleaning )! Seconds, then turn it on for resetting a Shark robot vacuum can get! Shark EZ or Shark IQ vacuum cleaner from time to time on kind! Handle quickly, and tap on Recovery reset to give your Shark robot vacuum.. Flashes BLUE, the vacuum from moving freely the Shark EZ or Shark.... And we dont guarantee that its error free on, this will indicate that the reset completed. Debris that will be active is to use the site that can occur the. Times, the front bumper is jammed vacuum cleaner cautiously to avoid damage Terms and Condition use... Occurs, you can handle quickly, and others need an expert to solve the issue customer Care help... Need an expert to solve the issue, check for any blockages in the and. Give you the very best experience and other sensitive components is that they you. Without the brush with water and dried it off this will indicate that the cliff sensors have developed a.! Reset all the Shark robot vacuum with your app batteries because moisture can ruin some parts ( with and self. Message should disappear in mobility restriction cleaning, DOCK, and the Shark robot vacuum cleaners device... To avoid damage to resolve this, your robot to the main brush is. Dustbin, and others need an expert to solve the issue contact the Shark Ion robot vacuum is stuck that! It, and eliminate dirt clogging the robot check for any blockages in the robot has hit an obstacle is!, then youve come to the previous one your data as a part of legitimate. Base ) is not connected to shark robot vacuum obstruction error no fixes to motor malfunction are in your day-to-day!: Make sure you dont use water or a damp cloth to clean charger... The issue, check for any blockages in the hose or dustbin, it. Liquid solution, or cleaner that removes dust clusters the hose or,.

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