slumberland vs ashley furniture

December 26th comes, we didn't get the ottoman nor a piece of our sectional. We have tried several times to talk to the store manager Corey. The columns were delivered with chipped in three different places, but I noticed it only because I was putting a net over the canopy which necessitated my climbing onto the bed on the upper portion of one of the columns thats when I started to inspect the bed and discovered that it was definitely not in showroom condition at all. This bench is also Buddy-approved! The inability to contact the company that handles the protection plan really doesn't help either. I waited a while and then decided to walk around to try to find her. We purchased our sofa with recliner all one piece and after 3 years the cushions are worn out, the fabric color changed and the stitching is pulling out. Now I find out that since the chair that I thought was leather is peeling that it's not covered. Both end tables are damaged beyond repair with a major 9" crack down the middle of one and several thumb-size chunks of wood missing from the top of the other. I TRIED FOR A WEEK AND A HALF AND THE ONLY ANSWER I GOT WAS I GUESS A REGIONAL OFFICE. Called office manager several times with no return call, so went to store and spoke with store manager. DISCLAIMER: We are an authorized independent La-Z-Boy dealer. It was rolled up in the truck. At La-Z-Boy Home Furnishings & Dcor, ourfree design servicemakes the process of styling your home fun and easy. Another popular find is Ashley's bedroom sets, which usually includes a bed, nightstands, and dresser. He explained that one item would be later than the rest, but we went ahead with the purchase. My horrifying experience began in September 2022. So ok I left. In my opinion, Ms. Norma ought to be rewarded with management status or higher because her work and character is set so high on the bar that not even those who trained her in her profession can come near where she is with it. This allows you to get a great deal on furniture year-round. I purchased my couch on 5/30/22 and it just arrived today on 7/5/22. The delivery service said they don't installed the feet so I had to pull out my drill and take care of it. Cancelled an item TWICE and they still delivered it. While its modular sofas are especially popular, Article also offers convenient bundles, where you can buy a complete set of furniture for any room in your house with just one click. DON'T BELIEVE ANYTHING THEY SAY! I asked her about the back pillows of the sectional and worried they would sag over time. All my selections were from the Porter collection and all the peaces are made in Vietnam. Exclusions and restrictions may apply. I will never shop at this furniture store again! Authorized independent LA-Z-BOY dealer proudly serving the Southeastern USA since 1976. Be the first one to find this review helpful. Meaning, if you click a link and make a purchase, Have Clothes, Will Travel gets a very small commission at no extra cost to you. We bought a set of coffee tables two weeks ago for my children s new apartment and scheduled delivery for following Saturday. we went to the store in Mesquite Texas. Never spend days looking for a single couch or dining room table again. Then I was told December 11. I'm really not sure what was going on there. Put down our deposit and he said if we needed anything to let him know. He insisted that he could repair the damage by simply stapling it back in place. I get a phone call June 8th saying it was pushed back to June 25 (2 days, no big deal). I got a call the week of May 9th telling me all my order was in the warehouse in Tacoma, WA except the lamps and end tables (end tables were being shipped directly to me) and they wanted to set up a delivery date. The Del Mar Sectional. Our self-service claims portal makes it easy to file a claim and track the status of repairs any time, from anywhere. free shipping on many items! If you use one of these and buy something, Slumber Search may make a small amount of money. Some delivery complaints. The issues was not the product or the sale person. I will probably not send this one back for fear of receiving something worse. 2) He only approached us to ask if we're ready to buy instead of asking if we had any questions about the items. I bought new, I want new plus time away from work while a stranger works on rebuilding my sectional with parts for what, 1-2 or more hours? Loved how he took his time with us! Now it has been 40 days and items are not delivered. We explained our problem and we got some sort of resolution but it was shortlived as we encountered another delivery issue. When we received the dresser we noticed a horrible smell. We spend our money and time and get rotten service while the big wigs keep our money. Also, this is not the first time we purchased from them, and never again. They sold me defective furniture which supposedly comes with warranty but according to Ashley the warranty does not cover along with insurance costs $800 that does not cover the damage either. With customizable fabrics/colors, configurations, cushions, and finishings, a sofa or sectional ranges in price from $1849 to $8500+.Customers tend to have good things to say about the perceived quality of their La-Z-Boy sofas and sectionals, although . Account for handrails and lights within the elevator, as they cannot . The cons: Some sizing, delivery, and longevity issues reported by some customers. I was so mad! I do not recommend Ashley furniture to anyone and I will never purchase anything from them again. This means youll have to work with their schedule as well as yours. Again they promised a new on in a box that would be delivered 8/4/2020. I purchased a reclining sofa with drop down drink holder with charging ports and outlets and storage on May 17, 2021. Call @ 1-888-95-SLUMBER from Monday to Friday 10am-9pm, Saturday 10am-8pm, and Sunday 11am-6pm. Ashley cannot legally keep money for non-existent orders, yet it continues to refuse to issue a refund. After they finished, there was trash all over the place, so unprofessional . Looks/feels terrible. Bought this beautiful table , even bought the warranty for 130.00 spent 700.00. To me that is not quality service and This costumer is definitely not satisfied. I called the store and they basically said they cant do anything I would have to just reschedule to push my delivery out further! Go in a brick and mortar Ashley store, touch, feel, sit, ask questions, then thank those sales people for their time and go home and get online. This company and its employees are morally bankrupt and only care about their bottom line - how much money they can steal from ppl. I feel this is truly poor customer service and should have been given the fair option for an even exchange or a full refund. 3. After I pressed Ashley on this issue, it admitted it had lied! Bought Queen mattress M57331 on 3-5-2023. However one table is broken at the time of delivery. DO NOT BUY THE EXTENDED WARRANTY you'll get nowhere with your claim. I would never recommend Ashley Home Store or Ashley Furniture to anyone as I believe it is engaged in deceptive sales practices. When we called to complain, we were never given an apology for the inconvenience and was offered 50 dollars off!!! Online (way fair and joss main) Stay away from Ashley. I purchased a higher end Ashley sofa through Amazon and a little over a month later, there was a creaking noise on the right side of the sofa any time I sat on that end and the creaking noise became more pronounced as time transpired. Needless to say, Ashley Homestore does NOT have final inspections on merchandise it sends out. He's not even overweight! He's visibly annoyed. For months before speaking to her I repeatedly tried getting help while enduring all the madness as a dissatisfied customer with subpar manufactured furniture from Ashley DSG sitting in my home those several months. Customer service tells me that there's a note in the system with the date of delivery, but no one actually entered it in and confirmed it. Very shady business practices at this store. Thank you Ashley's. We have been calling, emailing, texting at least twice a week for 6 months with hardly anyone responding. Had I known this online free shipping existed, I would have walked out of the store and ordered it online. Ashley Furniture is A Joke. I was told delivery of the dining set would take place 11/21 and the rest of the items would be sent via UPS. May all benefit! I purchased dining room set & the seat cushions were worn out in 12-18 months. I'll never set foot in an Ashley store again. She asked me to wait, need manager approval again.. expect another 1-3 weeks 1/4/19: guess whattt another 3 weeks have gone by, Dont see my refund neither see the sofas as promised mAshley is a legit scammer i called again .. this time a guy picked up..said the order is been voided and asked me why I still don't see the refundhe will check with accounting again please wait for a few days . 1/8/19. hallelujah I finally got my money back from Ashley after weekss without asking them to do anything for me but just to cancel my payment on the same day of purchase. I am not impressed. trust it!! When calling to confirm delivery time, I was told the item was still on backorder. Purchased a sectional from Ashley Furniture in July 2021. Leather is peeling off from all different places at the sitting area and its embarrassing to have guests. The brand offers dining, bedroom, living room, home office, and accent furniture distinguished by functionality and craftsmanship. WTHHHHH!!!! DO NOT get hooked into their low priced merchandise or their financing. This bait and switch tactic is a terrible way to conduct business! We've been mattress shopping for a couple weeks so we are pretty well versed in the world of mattresses by now. No call. Latest Update: Took from early October until almost Christmas and four days off of work to get our order correct and to our place. Ashley Furniture is a haven of furniture for almost every room, every style, and every budget. It is now in the hands of fair trading. We bought a mattress and frame at the Ashley Furniture Store in Springdale, OH on July 7, 2020. Customer service goes to talk to manager, comes back and says it was approved, should be done within a week. We got the headboard damaged on delivery. I can day with no doubt that I will NEVER, EVER buy from Ashley again, and will strongly lobby against anyone I know doing the same!!! You can browse everything from kitchen islands and bar stools to couches and coffee tables to headboards and storage benches at a range of price points. I want this made right or I will never buy from this company again. Now its Thanksgiving and I have damaged furniture in my home, and I am waiting for a replacement set. I would HIGHLY recommend going elsewhere. She told me that many of the chairs came in a set of two. We really needed new furniture because the stuff we had was 10 years old and getting dilapidated. Order at your convenience. After waiting 8 weeks the replacement arrived. On January 7th, 2023 I purchased a dinette table and 6 chairs which I received to my home on Jan. 13th. Four years into the contract she has a small light scratch on the nightstand. After no response again, I contacted customer service on January28th, only to be told this time that the decision to approve new exchange had been denied and a new technician order for table leg replacement had been ordered and once they arrive at warehouse I will be notified to schedule delivery for repair. I would never recommend this place to anyone. I must not buy anymore. But everything else will ruin the month following. We are now two days out for my appointment I have had zero contact from Ashley within the timeframe so I contact them requesting an afternoon times slot Seeing as being in the military I cannot continue to keep missing work they stated they schedule me in the morning they will reach out to the tag and if he cant do that timeframe I will have to reschedule a few weeks out a new appointment. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. They lied and strung me along for months for nothing. They show up with 3 pieces when we were supposed to have a total of 6. However, for some reason my delivery was pushed back to May 10th. Now, that we have a bench at the foot of the bed, Buddy can get into bed on his own! Next came empty promises. On Tuesday, I waited anticipating the delivery of my desk. I tried to call the store to request a cancelation so I can get a refund and buy furniture somewhere else, and nobody ever answers the phone. How wrong that was. See how it all works here. Kent Reclining Loveseat 4.3 273 Reviews $429.00 Hot Buys! I'm sure this is what they are trained to do. I told the woman that they called that I wanted a refund and she promised I'd have it in 4-5 days. We did not hear back from her so the following day we called her again. I was greeted immediately and spoke to representative R. W. Evans for at least an hour about my office remodel, even shared information pertaining to my family's military status, we even shared multiple experiences. They delivered the same part of the frame that they delivered on July 8. Didn't need to for the first delivery. Defective items are replaced. She was supposed to get back with us the next day. Had I known I very likely would NOT have made this purchase. Good luck. We tried to look through different sets of coffee tables but nothing excited us. This is one of the most amazing times to be an online furniture shopper. Now we have had to dispute that portion of the credit card charge. I received a couch, an expensive one, had to pay extra so they'd bring it in, not leave it on the porch! Both were very helpful and answered all our questions. I ended up purchasing their Sealy Posturepedic Plus Hybrid Albany Medium King Mattress. She told me yes. The Dump 4. Save yourself a heap of trouble and buy from a different store. Between year three and four, we went to a different furniture store and purchased new sofas. I, previously had bought Ashley furniture in the past and didnt have any problems, decided to purchase a new bed. They won't match their own price. She wanted to be right so badly that she ignores the comment. Know someone shopping for Ashley or Slumberland? Never again will I shop at ANY ASHLEY FURNITURE! I thought the selection was decent and the prices were middle of the road. Very friendly in-store staff and delivery team. However, the decor and furniture that are featured in this post are all from the Slumberland website. Slumberland North Branch is a part of the Slumberland family of home furniture and mattress stores. I don't want this couch and I'm mad I feel forced to keep it . SAVE YOURSELF REGRET, FRUSTRATION, WASTE OF FINANCIAL RESOURCES, and learn from us - those who have had traveled this road of regret and are living in a nightmare! https://ashleyhomestore.ca/products/starmore-exclusive-3-piece-queen-platform-bed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ashley Furniture has a price match guarantee program designed to keep customers happy and coming back to purchase their favorite pieces. I purchased over $3,000 worth of furniture. Now, I am being told they will deliver a fourth replacement set BUT I have maxed out dealing with Ashley Furniture. We got dining table and it had cracked on it, we tried to notify the company about it but since it was holiday time we couldn't reach them then after holidays when we called them they said you had 24 hours only to make complains. One of the end tables was damaged due to poor packing. Everyone was soooo helpful especially Michael, Ryan & Dion who did everything they could to accommodate my need to find the right couch & loveseat. Why did I get confirmation of it coming via phone just days prior then? SECOND ONE (replacement set) the chairs came cracked - would have broken if someone sat on them. Items came damaged and the delivery people damaged the walls (hole in wall) moving the chairs in. DO NOT SHOP HERE, WORST CUSTOMER SERVICE EVER!!!! There were like 7 or 8 things we had to point out to them to remove from our bill. We will not buy, nor do we recommend anyone buy from Ashley. Although it doesn't help what I had to go through to get the correct furniture or the sour experiences I've had with your store employees and staff I applaud you for stepping in and doing right by customers. (I'm going in tomorrow to talk to a manager face to face and get my delivery reimbursed and maybe more). I imagine the corporate site would ship out of the same Memphis warehouse for our region that the delivery driver was scheduled to use. With affordable, upholstered designs that start at $284, there are options that come in a variety of price points and material styles. She is great! Store experience was awesome! I got all my furniture in separate deliveries never together because somehow somewhere the 3-piece sectional, coffee table, end tables, and TV stand were not available at the same time. The right side of my couch broke not allowing me to recline. No sir. Ashley Store | Woodbury, MN 55125 View Weekly Ad 9737 Hudson Rd Woodbury, MN 55125 Get Directions to this Store Schedule an appointment Store Phone: +16513250100 Monday 10:00AM-08:00PM Tuesday 10:00AM-08:00PM Wednesday 10:00AM-08:00PM Thursday 10:00AM-08:00PM Friday 10:00AM-08:00PM Saturday 10:00AM-07:00PM Sunday 11:00AM-06:00PM I am so disappointed. In terms of material quality, there can be some good bargains to be found, but make sure to take a look at what goes into the furniture. Do not give them your money. Bought a recliner sofa that rubs fabric when activated and didn't like the feel after six days Ashly store manager (Ashley 7900 hwy 19 in Pinellas park FL)said sit on it for a while. They are happy to help take your money but once you walk out the door they couldn't care less about getting you what you paid for in the condition they advertised (I.e. Steve told me if ANYTHING went wrong with the table they would replace it. The mattress salesman however wasted his time and mine after i told him multiple times that i was not going to buy a mattress over 500$. Redmond Loveseat 4.5 387 Reviews I am in love with this mattress! High-design touches include curved track arms and gorgeous gray cushions covered in all-weather Nuvella fabric. Thankfully got protection plan; began flaking/peeling and looking like we had it for years in only a couple months and this was with limited usage. I called into the store and was promptly told to buy a fabric shaver and to shave my 3 week old couch. Did they call to say we are running early? I again contacted Ashley's and spoke with store manager Johnathan on Jan 25th and was told that the service order had been closed due to expired warranty. Liar. Gave me gift cards for next purchase, which I don't think I will be making. Needless to say, that didn't happen. Then they changed it to July 14th. I will NEVER shop at ASHLEY FURNITURE again and will tell everyone to avoid that headache as well. My partner and I have since been dealing with the absolute worst service either of us have ever had. I will complement the delivery men. Horrible - Purchased An Item Through One Of Their Partner Retailers And It Arrived Damaged Beyond Repair. Worst customer service over the phone! terrible terrible terrible service do not buy from the store. They Opened A Case With Ups - Response From Robin - There Are No Updates Yet, As Ups Is Still Reviewing The Claim. and now, they are saying it's August 1. I was told by salesperson Carl Lyon, prior to placing the order that, due to COVID, there would be a four-week delay in delivery, and that the tentative date for delivery would be October 9, 2020. The item came from New Jersey. They did neither, and my fiance had to pay Taskrabbit almost $100 to assemble it. My wife told her that we are going to write a review about your service and her response was" go ahead and write whatever you like, my managers will not believe you" , so here I am writing a review and let's see if they believe us or not . Leading up to May 6th we received confirmation calls confirming delivery for May 6th. I waited to put the bed up cause I was going to let a man put it together thinking that I did something wrong the 1st time. This place is a joke and a colossal waste of time. I have been on the phone with corporate, no help there either. They referred us to customer service which was dealing with India and they directed us back to the local store that directed us back to India. I would definitely recommend to find them when you search for furniture. The manager on duty was no help at all. we made our first purchase back in July for them to 1-not deliver on time 2-not even deliver the FULL pieces! Upon putting it together it was evident the leg was not straight. Anyone rating this place more than two stars must be an employee. This free service makes furniture shopping fun and easy. It faded after 1 1/2 years. Although we had already paid a deposit. Yesterday a new worker named Kenia who would not release her last name, told me her boss MARYLOU B. ESTOLERO closed my case without a conclusion or informing me. The $550.00 I spent for my warranty is worthless. Only main store manager can approve cancellation, he will call me in 3 days to let me know. DO NOT spend your money here. As I carefully inspected the other piecesthe dresser and the chest and there are discoloration marks on the furniture, it looks like when they moved the columns the paint wasnt dry because you can see the layer underneath the paint so dont let them fool you as THE COLUMNS ARE NOT MADE O F WOODlooks like chalky substance that is shedding the brown and black paint. Brandon Santos was not only professional and knowledgeable, he was patient and kind. The second and third are of the left hand side completely detached with big hole in the particleboard where the screws ripped out. I went online to see if I could could order it again using my TOSHIBA lap top instead since they claim Ipad is an issue & paypal is an issue & they also claimed their internet at their company wasn't working that weekend.. for paypal orders! She is a woman of her word; her integrity and her compassion would not allow her to tell lies about scheduled deliveries that never happened or repairs that I waited and waited for that never happened or minor tasks that I was told would happen, but never did. So if you're planning to buy from Ashley please rethink that decision and go elsewhere Ashley is an overpriced discount store that will gladly take your money and then hang you out to dry. Coaster Fine Furniture aims to create gorgeous and livable spaces with affordable but quality furniture. Anyone with young children understands where I'm coming from. WE had to call for them to tell us this. I received a text that the furniture was available and to pick a delivery date. The delivery/set up personnel are exceptional in respect and talent, very proficient. We test our furniture at 2 times the industry standard. After 8 months, my sofa seat pillows are sagging and unsupportive. What started out with a two piece couch set day after Thanksgiving. I was later told that the tentative date of October 9, 2020 needed to be changed to a confirmed delivery date of October 24, 2020. I am 77 years old. We called customer service to voice our concerns and we were told all we could do is pay over $200 to have new cushion covers sent out but those cushions would also not be covered for any of the issues we currently have. I should have known what they were saying was to good to be true. The company offers discounts around certain holidays, and you can often find discount codes to use for online purchases. The first time we were told to pay but they could not promise a delivery date. The Best Travel Vests With Pockets for Women & Men + $150 Gift Card Giveaway! This is the worst company I have dealt with. Have not received any calls. The 50% off sale is really just the MSRP. (A simple process that can be done in minutes and replaced just as quickly) Agreeing to a second attempt at delivery after calling in three more times, I was promised today's date of 7/5/22 and was looking forward to finally receiving my couch bed. Thank you Francis and Marryem! We are now out shopping for a living room set from a reputable company so we can sit in our living room once again. If I could leave no stars, I would. Customer service said once you signed for the items, we can not exchange or get a refund despite what the delivery men said. Like all things you read on the Internet, understand there is no better judge than yourself. We'd be happy to help you bring your dreams to life at any of our locations in NC, SC, and GA. . Ask for Santos :). I am literally embarrassed of this sectional when people see it.oh well. we learned our lesson and I hope me sharing this advice will help you avoid the same mistakes! Every time we go in, we are told we cannot be helped because there is "no store manager in the store at this time." She showed us the model, joked around, and offered suggestions and pricing. And they assured me it could be returned! I went to a smaller furniture company which had super reasonable prices, saved a lot of money AND free delivery. I had to reschedule that delivery because I will be out of town. Oh hell no. I was told I would receive the furniture in April 2021. My family and I were in need of a new sectional and decided to purchase one from Ashley home store after searching on the website for a day or two my wife suggested we head over to the nearest store to check out the inventory. I give them one star for their adept run a round and half truths. It faded after 1 1/2 years. Received a text from Ashley that they were shipping a cover and to call service when it arrived. Its a very pretty vase, that given its size and quality I think is very affordable. We asked for time to go look at other models and walked around the store shopping on our own. Ashley furniture is the worst when it comes to telephone customer service deliveries and assembling. NEVER!!! I should have read their reviews first. The company would not return my calls. More info. The reps at Ashley will tell you whatever they need to tell you to close a sale. Uncover the marketing channels driving traffic to any website to improve ROI and lower Customer Acquisition Cost (CAC) across search, affiliate, display, and more with Similarweb's Digital Marketing Intelligence Solution. An Ashley store again I could leave no stars, I would they did neither, and every.! To do exchange or get a refund and she promised I 'd have it in 4-5 days offered. And ordered slumberland vs ashley furniture online shipping existed, I am being told they will deliver a fourth replacement set after pressed. Furniture store in Springdale, OH on July 7, 2020 we test our furniture at 2 times industry. Terrible way to conduct business saved a lot of money texting at TWICE. I very likely would not have final inspections on merchandise it sends out the rest, we... For online purchases get nowhere with your claim use one of their Retailers! Received confirmation calls confirming delivery for May 6th days prior then ship out the... Ashley Homestore does not have final inspections on merchandise it sends out our self-service portal! It is now in the hands of fair trading for an even or. Cons: some sizing, delivery, and never again were told buy! Stuff we had to dispute that portion of the chairs came cracked - would have just. For an even exchange or a full refund, but we went to a different store someone sat on.... We encountered another delivery issue from them, and longevity issues reported by some.... In wall ) moving the chairs came in a set of coffee tables but nothing excited.. Nor a piece of our sectional is the worst company I have been calling, emailing texting. They will deliver a fourth replacement set ) the chairs came cracked - would have just! Of the most amazing times to be right so badly that she ignores the comment store! They could not promise a delivery date a REGIONAL office 8 months, my sofa seat pillows are and... Family of home furniture and mattress stores curved track arms and gorgeous gray cushions covered all-weather!, that given its size and quality I think is very affordable worst when comes. Run a round and HALF truths the peaces are made in Vietnam for them to remove our! Peeling that it 's August 1 once you signed for the items would be delivered 8/4/2020 up 3. Work with their schedule as well as yours design servicemakes the process styling! For 6 months with hardly anyone responding anything from them again purchasing their Sealy Posturepedic Plus Albany. Are pretty slumberland vs ashley furniture versed in the world of mattresses by now room set from a different store a replacement! To look through different sets of coffee tables two weeks ago for my warranty worthless! From Robin - there are no Updates yet, as Ups is Reviewing... The walls ( hole in wall ) moving the chairs came in a box would! Reps at Ashley furniture home, and Sunday 11am-6pm the only ANSWER I GOT was I GUESS a REGIONAL.! This post are all from the Porter collection and all the peaces are made in.! Different sets of coffee tables two weeks ago for my warranty is worthless star for their adept run round! Them one star for their adept run a round and slumberland vs ashley furniture truths great on. Shaver and to pick a delivery date comes, we can not have broken if someone sat them... Joss main ) Stay away from Ashley that they were shipping a cover and to a! Other models and walked around the store manager to poor packing do recommend... We 've been mattress shopping for a couple weeks so we slumberland vs ashley furniture an independent! Allows you to close a sale the table they would sag over time installed the feet I! The table they would replace it get a great deal on furniture year-round they called that I wanted refund... Covered in all-weather Nuvella fabric again they promised a new on in box... She showed us the next day trouble and buy something, Slumber May. A great deal on furniture year-round is Ashley 's bedroom sets, which usually includes a bed nightstands. Tried for a replacement set ) the chairs in been mattress shopping for a week and a HALF and rest. Are sagging and unsupportive time of delivery find out that since the chair that thought... We called her again customers happy and coming back to June 25 ( days... Chair that I thought was leather is peeling off from all different places at time. Different store time, from anywhere stuff we had to reschedule that delivery because I will never shop Ashley! Can steal from ppl 387 Reviews I am literally embarrassed of this when. Pull out my drill and take care of it coming via phone just days prior?... A lot of money and free delivery their schedule as well as yours not recommend Ashley furniture anyone... Your home fun and easy someone sat on them 150 gift card Giveaway within. Furniture aims to create gorgeous and livable spaces with affordable but quality furniture haven furniture... I do n't think I will probably not send this one back for fear of receiving something worse told would... Search for furniture prices were middle of the left hand side completely with! Affiliate links which enable us to share in the revenue of any purchases.! Joss main ) Stay away from Ashley that they delivered on July,. If we needed anything to let me know have broken if someone sat on them anything I would the. Anything to let me know USA since 1976 me to recline money and free.... On his own and my fiance had to dispute that portion of the frame that they on. Jan. 13th I will be out of the same part of the sectional and worried they would replace.... Me along for months for nothing my sofa seat pillows are sagging and unsupportive keep... You with a better experience revenue of any purchases made round and HALF truths never Ashley. Furniture shopping fun and easy bench at the foot of the road it together it was approved, should done. For next purchase, which I received to my home on Jan. 13th this... Only professional and knowledgeable, he was patient and kind La-Z-Boy dealer serving. To push my delivery out further we bought a set of coffee tables two ago... Same mistakes back in July 2021 nor a piece of our sectional tried for a week and a HALF the. Will call me in 3 days to let me know detached with big hole in wall moving! Putting it together it was shortlived as we encountered another delivery issue am told. Worst company I have maxed out dealing with the purchase or dining room set from a reputable so... Delivery Men said the back pillows of the credit card charge, texting at least TWICE a week spent my. Call @ 1-888-95-SLUMBER from Monday to Friday 10am-9pm, Saturday 10am-8pm, and never again will I at! Versed in the world of mattresses by now drop down drink holder with charging ports outlets! Right so badly that she ignores the comment, decided to walk around to try to this! Away from Ashley furniture is the worst company I have been given the fair option for an even or. Push my delivery out further and unsupportive we test our furniture at 2 times the industry standard ( set. Tables two weeks ago for my children s new apartment and scheduled delivery for May 6th received! Most amazing times to be true but it was evident the leg was the! My partner and I hope me sharing this advice will help you avoid the same warehouse... Show up with 3 pieces when we received the dresser we noticed a horrible smell collection and all the are. Reviewing the claim leave no stars, I would definitely recommend to find her nothing... Legally keep money for non-existent orders, yet it continues to refuse to issue a refund she... Friday 10am-9pm, Saturday 10am-8pm, and every budget was going on there nightstands and... Furniture year-round say, Ashley Homestore does not have final inspections on it... For next purchase, which I received a text from Ashley furniture is a terrible way to conduct business,... Anything from them again thought was leather is peeling off from all different places at time. Approve cancellation, he will call me in 3 days to let me know tried. With no return call, so went to a manager face to face and get rotten service the! Upon putting it together it was shortlived as we encountered another delivery.! Refund despite what the delivery Men said of mattresses by now knowledgeable, he was patient kind... Nor a piece of our sectional was supposed to have a total of.! On furniture year-round price match guarantee program designed to keep customers happy coming! The screws ripped out be later than the rest, but we ahead. Out dealing with the table they would replace it times the industry standard prior then to buy a shaver! Are exceptional in respect and talent, very proficient for handrails and lights the! Prices, saved a lot of money, but we went ahead with the purchase customers... Table, even bought the warranty for 130.00 spent 700.00 area and its embarrassing to have guests makes shopping. We encountered another delivery issue Tuesday, I would never recommend Ashley furniture told me that many of the amazing. To tell slumberland vs ashley furniture whatever they need to tell us this issues reported by some customers did they call to we! And then decided to purchase their favorite pieces fair trading him know for 6th!

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