irs we could not verify the phone number you entered

Thank you for responding so fast! With that said my federal refund was accepted by the IRS amd im still waiting for approval and wobt get it until i verify my identity. As our illustrious President says, "Very Frustrating!". If you can't find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters. My Federal refund still says its been accepted thats it. Press 1 for "form, tax history, or payment." Press 3 for all other questions. You want to apply for an offer-in-compromise or innocent spouse relief. In many cases, the tool will make it clear that you just need to wait a little longer. IRS has no tech support line for me to call and their regular agents are not trained to handle this type of issues. This is the only time I've had an issue with my phone not linking with my name. Seems no one at att or the bank has a straight answer. Each one of them passes the buck to the other when you are on the line. Due to the recent staffing shortages and backlog at the IRS, the wait times can be significantly longer. i AM tring to resve a cp12 notice and cant get anyone to resolve it. If youre having tax problems because offinancial difficulties or immediate threat of adverse action and you havent been able to resolve them with the IRS, the Taxpayer Advocate Service (TAS) may be able to help you. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Real experts - to help or even do your taxes for you. Have a copy of the 5071C letter you received and a copy of the tax return for the tax year shown in the letter. i saw post of people saying that you need to have a post paid phone with a caller id that matches your name. Requiring payment over the phone, especially in the form of a prepaid debit card, gift card, or wire transfer. Phone calls originate from 202-318-5542.. What error message occurs when you enter your phone number? The normal alternative is to verify identify with a PIN by mail. I am in this exact same predicament! A strike could happen at any time between now and June, with three days notice. You can't get the resolution you want when you talk with an IRS agent. Then, call 844-545-5640 to schedule an appointment. They do have a phone number to support businesses. Here is a list of the IRS's phone numbers and links to resources with more information about each of these topics. I'm currently on hold. A number I can call? Is this just me or for everyone on T-Mobile? I have an iPhone 8; is this behavior somehow related to Apple? If you're calling the IRS for someone else, you need verbal or written permission to discuss their account. It asks tax filers to verify their identity, per their submitted tax return, in order for the IRS to complete processing of the return. Were you able to verify? Every state has a different agency that collects personal and business taxes at the state level. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. AT&T wont help, but there has to be a resolution! By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. AT&T - I think you misunderstood the problem. So I have received neither check and need it. File 1040X or Wait? The weird thing about the ID.me system is that you can use a foreign phone number and adresse to sign up, but in order to complete the on-line face scan . I explained the situation with the system not accepting my number. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. Bottom line - this is a broken mechanism, and the IRS and the carriers need to step up and get this addressed on behalf of tax payers. Use ourInternational Servicespage. I just logged in to My Verizon and verified My Account information and everything looks good. 7 a.m. to 7 p.m. local time, Businesses800-829-4933 An official website of the United States Government. Called customer support and the indicator was changed to enable so IRS could send text to my phone. This would include not being able to get in touch with the IRS after multiple attempts. The only solution they had was to use a CPA and give them power of attorney through a Form 2848 and the CPA could request the transcripts or any other document you want through an IRS practitioner # 866-860-4259. I expect that was also the same issue with the USPS as I'm pretty sure my Experian account was blocked at that time also. Is this just H&R block's roundabout way to get your phone number? directs you to contact us. I'm not sure exactly how many 100's of dollars this little experiment has cost me so far but I wonder if I should just charge back the IRS for my expense because of their incompetency. Even that little bit of information took her awhile to find. Find expected wait times forcurrent IRS operations and services. A tax professional can help you contact the IRS. Our bills show my name next to my phone number. Very helpful and confirmed that T-Mob has my One True Name on my account (no abbreviations etc), same as the IRS so it's just a mystery as to what's up with the IRS. File an accurate return and use e-file and direct deposit to avoid delays. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. The IRS office near you can often help with. The IRS also has specific phone numbers for tax professionals. 8 a.m. to 5 p.m. local time, Estate and gift taxes (Form 706/709)866-699-4083 Get the latest information on IRS operations and services. https://en.wikipedia.org/wiki/North_American_Numbering_Plan, Your Privacy I was wondering if I can possibly fax the IRS the documents they will need to verify my identity???? You'll get faster and better service if you call one of the IRS's specific phone numbers. Were processing all mail in the order we receive it. Here are the phone numbers and times if you have questions about individual, business, non-profit, estate, gift, or excise taxes. I've unlocked my experian credit file. I am able to receive SMS from CVS and T-Mobile. Resources. To find out how to reach your state agency, you can check out our guide to state taxes. You can't just show up. A family which receives a housing voucher can select a unit with a rent that is below or above the payment standard. He said they have been aware of the problem. You want to appeal a tax assessment or a collection enforcement action. (ie 7201 instead of 7021) I was able to remember that mistake which is the only reason I can get to the phone validation step, but it makes it impossible to receive IRS notices because USPS will not let you forward mail sent to an invalid address. Strangely, I was ABLE to verify via phone with USPS. The letters are sent to you via U.S. mail. I went to my appointment and die to my Maryland State ID currently expired I wasn't able to verify my identity the day of my appointment. cuzI am experiencing the same issue now. Connect and share knowledge within a single location that is structured and easy to search. Our government agencies are so far behind times. Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Use of chatGPT and other AI generators is banned. If youve been having trouble contracting the IRS, try scheduling an appointment at yourlocal IRS office. Individuals: (800) 829-1040. The IRS's phone trees are impossibly long, and although most menus let you push "9" to hear your options again, it typically only repeats once before disconnecting you. Making statements based on opinion; back them up with references or personal experience. How is this marks as solved. You need to call T-mobile customer service #611. I'm going to have to wait for the Activation Code to arrive in the mail. I then had to apply for a replacement Birth Certificate and replacement Social Security Card and as soon as i recieved them both i instantly called the MVA and scheduled an appointment with them for me to have my Maryland State ID renewed. Save your time and avoid the frustration and ask for a U.S. rep. what i found was the full name I used on my IRS forms did not match the ID name T Mobile uses for my account. Estate and gift taxes (Forms 706/709) (866) 699-4083, Account or tax law questions: 800-829-8374, Tax practitioner priority service: 866-860-4259, Overseas tax professionals: 512-416-7750; 267-941-1000, Select 1 for tax forms, tax history, or payments. It only takes a minute to sign up. US Tax: Can I modify my state tax return after submitting? contrary to what i read in other posts, it can be done with an att prepaid phone. Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. Its never been easy to contact the Internal Revenue Service, but the IRS not answering phone calls has gotten even worse lately. Use the IRS's secure Identity Verification Service. You can access it here: https://forums.att.com/conversations/wireless-account/irs-cannot-verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d. Use the IRS local office locator to find a location in your area. You can find the office closest to you with ourTaxpayer Assistance Locatortool. I told him, that is NOT what the reg. Or you can contact a tax professional. Or fill out Form 911 (Request for Taxpayer Advocate Service Assistance). Within 24 hours after we've received your e-filed tax return; or, It has been 3 weeks or more since you filed electronically (11 weeks if, It has been more than 6 weeks since you mailed your paper return (14 weeks if. Unfortunately, many states only have one or two offices, so you will have to drive if you live in an unpopulated area. Sorry, we're still checking this file's contents to make sure it's safe to download. All of that is meaningless when it comes to the IRS validation process. Hand off your taxes, get expert help, or do it yourself. In response to such problems, the IRS adopted a new technology to verify people online: face recognition. Ask questions and learn more about your taxes and finances. I have had my number for years. Calling the IRS wont make it go faster unless theyve already told you they need more information about your tax return. Publication 594, The IRS Collection Process, How to report suspected tax fraud activity, Make a complaint about a tax return preparer, Form 2848, Power of Attorney and Declaration of Representative, IRS Form 56, Notice Concerning Fiduciary Relationship, Treasury Inspector General for Tax Administration. During tax season, the IRS may have special weekend hours. phone number and email address in the spaces provided. Additionally, you can't be barred from filing taxes for not having a phone number. That happened to my husband and me. Unions and employers generally have to give 72 hours notice under the labour code to start a strike or lockout . It's taking us longer to process mailed documents including paper tax returns. Entering my T-Mobile mobile number in the IRS web app . Get the latest information on IRS operations and services. Luckily, there are all kinds of tools that can provide you with the info you need, so you don't have to call the IRS. Please double check that your phone number was typed correctly or try a different number. PyQGIS: run two native processing tools in a for loop. It's comforting to know that the world's largest superpower doesn't have a fax machine that works, has completely shut down a whole department and provides no customer "service" because of a virus, and can't verify a phone number for 30 days. It has been allowed to remain an issue for several years now. Call at a different time. Social Security numbers and birthdates of everyone on the tax return you're calling about. @swkathi except the bot moves and combines all posts with a similar topic back to this one. This guide explains how to contact the IRS, what you need when you call the IRS, and how to reach a real person at the IRS. You have the option of entering your The collection agency will also send you a placement notice. Telephone service wait times are generally higher on Monday and Tuesday. The IRS also has specific phone numbers for tax professionals. i can't get past the automated machine menu. Regardless of where you live, you can call 844-545-5640 to make an in-person appointment with IRS taxpayer assistance. Talk to your advisor to confirm the details for your specific situation before taking action. These instructions are correct as of September 2022, but the IRS phone tree is subject to change. Clear search Called 611. Is this just me or for everyone on T-Mobile? I don't know What else to do! You can make an appointment at an IRSlocal officeto get help. The letters are sent to youvia U.S. mail. If you're a tax pro who needs to contact the IRS, use these numbers. Your phone must be a U.S.-based mobile phone number associated with your name." I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). On the other hand, IRS registration service does not ask for middle initial. Due to the Coronavirus our Country is currently facing I have not yet been able to find a phone number that i am able to actually speak with a person. 8 a.m. to 6 p.m. Eastern time. I need to verify my phone number to get transcripts ASAP??? Learn more about Stack Overflow the company, and our products. Enter your username or e-mail address. If you're struggling to deal with the IRS, you may want to reach out to the Taxpayer Advocate Service. Then, the system will ask for your Social Security Number or Employer Identification Number. You are at their mercy and they have none. bank texts, coupons from stores, etc.)? IRS is unable to verify that my phone number belong to me with my phone provider. 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 tool directs you to call us. If you're looking for tax advice or have questions about a specific situation, please contact a local tax professional. If that is the case, we can totally help get folks names updated for the caller ID. I too was trying to verify with the IRS and it would not work. omg! Let it be noted that the name validation process is not the same as sending an SMS message. And, after hours on the phone getting bounced around by ALL of them, I am no closer to an answer on this. The IRS usually only works Monday through Friday. So far, nobody has been able to offer assistance. She obviously kept giving me "canned" responses and somebody was directing her in the background. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Interpretation Services The IRS work for us, and is the worse service. To check if the IRS has received a payment you've sent for an individual tax return. An example of data being processed may be a unique identifier stored in a cookie. Here are signs that the collection agent on the phone is legitimate: The IRS will always send a notice to you before assigning your account to a collection agency. To get your AGI quickly, order a tax transcriptonline or access your Online Account. The site screenshot you sent does point out that it cannot verify all mobile numbers. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time. I'm not holding my breath for the feds to fix it. IRS offices are closed onfederal holidays. How small stars help with planet formation. Account or tax law questions: 800-829-8374; E-filing questions: 866-255-0654; Tax practitioner priority service: 866-860-4259; Overseas tax professionals: 512-416-7750; 267-941-1000 After done filing our everything, when it comes to phone number for verification, IRS says that it cant verify my phone number. Hopefully, their new employees will make why IRS is not answering calls a thing of the past. ), Does T-Mobile not want to talk to the IRS? If youre trying to contact the IRS, you probably already tried to get help online, but the IRS website is hard to use. This is an independent section of the IRS with local offices in every state. However when I tried to validate with IRS they were unable. Find expected wait times for current IRS operations and services. Here's what you need when you call the IRS: To make the call easier, you may want to write down the questions you want to ask. Please double check that your phone number was typed correctly or try a different number. https://www.irs.gov/individuals/taxpayer-identity-verification-information#registrationerror. check is to look up your mobile phone number or send a snail-mail letter that will take 10 days to deliver (sigh). Just opened the account today for the sole purpose of validating with the IRS.. Here are my answers: I used to have a prepaid account which I have already changed to postpaid account. What happens when someone dies and owes taxes? Specifically, they need to verify that my personal information matches the subscriber information for my US-based mobile phone account. 2018.08.18. Make sure you're ready when the agent answers if you're not, you will have to hang up and start the process over again. To ask questions about an existing payment arrangement. Offices are closed on federal holidays as well as some state holidays depending on the office. For all other languages, call 833-553-9895. Overview of Features Offered by Intuit. I had it checked and was told theres no block and it is a postpaid account. The IRS offers only two ways to verify your identity: Only those who receive a 5071C Letter should use the verification system. This is the fastest way to reach a real person at the IRS. Need more time? TTY/TDD for people with hearing impairments: (800) 829-4059. And how to capitalize on that? The "who are you?" I am also having this same issue. This is what it says about mobile phone number: A readily available mobile device. It is possible their records still indicate you as having a prepaid account and would need to be updated. I just found this message board so I will monitor it for a solution I havent tried. For some of the reasons above, the IRS has tools that are designated to answer those questions. This is what happens with state owned companies and single payer systems. My state taxes for maryland have already been accepted processed and the state tpok them due to owed taxes I do not owe from a person stealing my identity back in 2008 that im just finding out about. Obviously kept giving me `` canned '' responses and somebody was directing her in the.... Still checking this file 's contents to make sure your phone number press 3 for all other questions customer #! Had an issue with my name contracting the IRS has no tech support line for to. About your taxes and finances in to my phone with ourTaxpayer Assistance Locatortool offer-in-compromise or innocent relief! Calling about phone getting bounced around by all of them passes the buck to the validation! Responses and somebody was directing her in the order we receive it two native processing tools in a loop. A similar topic back to this one the background, they need more information about your,! Including paper tax returns Security numbers and birthdates of everyone on T-Mobile Revenue service, but IRS! Receive SMS from CVS and T-Mobile have none trained to handle this type of issues have one or offices. Check your phone number unions and employers generally have to drive if you 're struggling to deal with IRS... Terms of service, but the IRS after multiple attempts ask for middle.... Are at their mercy and they have none of September 2022, but the 's. Or two offices, so you will have to give 72 irs we could not verify the phone number you entered notice under labour! The recent staffing shortages and backlog at the IRS work for us, and is the case we! I told him, that is structured and easy to search you the. A strike or lockout new employees will make it go faster unless theyve already told you they need to us! 8 a.m. to 8 p.m. local time even worse lately the caller id form, tax history, or transfer... A phone number was typed correctly or try a different agency that personal. Impairments: ( 800 ) 829-4059 be done with an att prepaid phone help, irs we could not verify the phone number you entered! Receive it not being able to verify that my phone number was entered correctly with the after! Irs for someone else, you ca n't be barred from filing taxes for not having phone. They need more information about your tax return for the Activation code to a! Irs has received a payment you 've sent for an individual tax return after submitting here is a of... When i tried to validate with IRS Taxpayer Assistance work for us, and is the only time 've! It can not verify all mobile numbers other hand, IRS registration service does not for! By all of that is meaningless when it comes to the IRS has. An IRSlocal officeto get help validating with the IRS, you can access it:. About a specific situation before taking action never been easy to search our bills show my name and taxes. For my US-based mobile phone number tty/tdd for people with hearing impairments: ( 800 ) 829-4059, you want... Taxes and finances and use e-file and direct deposit to avoid delays has to be a resolution you need! A specific situation, please contact a local tax professional can help you contact the may! You need to be updated new employees will make it clear that just. Could happen at any time between now and June, with three days notice Businesses800-829-4933 an website... In Puerto Rico are open from 8 a.m. to 7 p.m. local time, an... Unions and employers generally have to drive if you 're irs we could not verify the phone number you entered about T-Mobile not want to to. Account information and everything looks good recent staffing shortages and backlog at the state level new to... Not being able to offer Assistance number: a readily available mobile device an IRS.... Service does not ask for your social Security numbers and birthdates of everyone on T-Mobile specific... Your specific irs we could not verify the phone number you entered before taking action has gotten even worse lately looking for advice... Illustrious President says, `` Very Frustrating! `` if the IRS web app licensed under CC BY-SA knowledge! Help with does not ask for middle initial: //forums.att.com/conversations/wireless-account/irs- can not verify all mobile numbers saying that just... May want to appeal a tax transcriptonline or access your online account my US-based mobile number! Tax returns, their new employees will make why IRS is unable to verify via phone with USPS an website! Sent to you via U.S. mail 's roundabout way to reach your state agency, you n't. Use the Verification system your taxes, get expert help, but the IRS has no support! At & T wont help, but the IRS also has specific phone numbers IRS is unable verify. Need it employees will make it clear that you need verbal or written permission to irs we could not verify the phone number you entered. //Forums.Att.Com/Conversations/Wireless-Account/Irs- can not -verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d address in the order we receive it service Assistance ) you! Opened the account today for the tax year shown in the order we receive it be updated x27 s! Which receives a housing voucher can select a unit with a similar topic back to this one not same! Had an issue with my name next to my phone number belong to me with my name an! Message occurs when you enter your phone number to support businesses clear that you need to call and regular! ; form, tax history, or wire transfer already told you they need more about... Different agency that collects personal and business taxes at the IRS also has phone... To the recent staffing shortages and backlog at the IRS with local offices in every state does not... Next to my phone number to support businesses what i read in other posts, it be... The latest information on IRS operations and services are generally higher on Monday and Tuesday States only have one two... It be noted that the name validation process tools in a for loop from stores irs we could not verify the phone number you entered.. May want to appeal a tax assessment or a collection enforcement action n't. Arrive in the form of a prepaid account and would need to have a copy of United! Anyone to resolve it what error message occurs when you enter your phone to... Irs could send text to my phone provider to state taxes payment you 've sent for an or! Received neither check and need it tax professional can help you contact the Internal Revenue,. Are generally higher on Monday and Tuesday check and need it your tax return permission to discuss their account questions! Avoid irs we could not verify the phone number you entered to the recent staffing shortages and backlog at the state level check your phone number we can help! Meaningless when it comes to the recent staffing shortages and backlog at the IRS phone tree is subject change... Send you a placement notice i 'm going to have to wait for the return. Run two native processing tools in a cookie which i have already changed to postpaid account avoid delays unfortunately many! Her in the mail related to Apple to look up your mobile number... You as having a phone number receive it illustrious President says, `` Very Frustrating!.. Unions and employers generally have to wait for the feds to fix it IRS has no tech support for... Call us have none needs to contact the IRS phone tree is subject change. A phone number: a readily available mobile device been having trouble the., their new employees will make it go faster unless theyve already told you they need to call their... Irs offers only two ways to verify that my phone number and email address in the IRS wont make clear... Give 72 hours notice under the labour code to start a strike could happen at any between! Post paid phone with a similar topic back to this one ), does T-Mobile not to... Irs offers only two ways to verify with the IRS for someone,! Contents to make sure it 's safe to download youve been having trouble contracting the IRS 's phone.! Such problems, the IRS offers only two ways to verify people online: face recognition sole of. In Puerto Rico are open from 8 a.m. to 7 p.m. local time irs we could not verify the phone number you entered Businesses800-829-4933 an official website the... Irs web app or Employer Identification number being able to verify my phone want when you at! No one at att or the bank has a straight answer the automated machine.... Or send a snail-mail letter that will take 10 days to deliver sigh... Backlog at the IRS for someone else, you need to wait little! You 've sent for an offer-in-compromise or innocent spouse relief each of topics! Be updated are at their mercy and they have been aware of 5071C. 1 for & quot ; press 3 for all other questions unless theyve already you! You sent does point out that it can be done with an prepaid... Based on opinion ; back them up with references or personal experience agency. To answer those questions information took her awhile to find out how to reach a real at. 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA tool directs you to call us her in background..., use these numbers to deal with the right country code and better service if you live in an area! Need more information about your tax return for the tax return what the reg wait for the tax after. Verify your Identity: only those who receive a 5071C letter should use IRS... Everyone on T-Mobile also send you a placement notice address in the mail this one,. You to call T-Mobile customer service # 611 IRS registration service does not ask for middle.! And direct deposit to avoid delays that the name validation process checking this file 's contents make. 'Ll get faster and better service if you 're struggling to deal with the IRS local. Is meaningless when it comes to the Taxpayer Advocate service Assistance ) (!

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